http://forums.ddo.com/showpost.php?p=4185667&postcount=91

Okay, not really.  But he's getting quite bent out of shape about the criticism he's receiving for the whole exploit thing.  He's quote sniping worse than john allen muhammad. 

I'm actually mostly surprised the mods have just let that thread go, rather than bahleeting it like 99% of everyone thought would happen.

I am working in QA. Actually, I am the head of the QA department in my company. Being correct, I am the only one working in the QA department and we are the biggest company of our kind in Germany (big in turnover, not employees).
I wish I had the balls of Maj. I am just to busy covering my back for not being blamed for failures I  said would happen. So I am writing pedantic emails saying "this and this will happen if we take no action". We take no action, and then it happens. But I did sent my email. Isn´t it a great quality control?

IMHO - The man is a saint for not going completely 5150 on the playerbase.  It’s one fucking bug in a feature that was put on lammaland really late in the preview.  Then, both systems that he needed the most (bug reporting tool and the forums) were broken by 2 other departments (Actual code monkeys and the forum admins.).

QuantumFX wrote on Nov 23^rd, 2011 at 3:13am:


Tack on that they never fucking bothered to post that the server was updated. Only way I even knew there was chests from rednames was one of Shades posts, and by the time I got around to checking how that worked, only had time to test it the once to see what kind of rednames.

I'd be willing to bet there's a tenth of the 'previewers' around past the first couple initial days on a lam-patch.

edit: On the specific quote, I could see that one pushing for agile development. That usually cuts the in-house testing down by about a quarter, but it'd mean smaller more frequent updates, not these once a quarter or so massive changes.

Quote:


Speaking of the chests, I don't understand how you can just chuck something like that in the game, that has never had (from memory) anything like it in the past, and not test it properly?

Dev 1: "Hey, we have these new chests that pop into your inventory when you kill a boss, saves people missing out when the party is split in the new challenge quests. You double click on it in your inventory and it simulates opening a chest, putting the items straight into your inventory, and consumes the chest"
Dev 2: "I wonder what would happen if you double click on it in another zone, where double clicking on an item would have another effect normally"
Dev 1: "Who the fuck cares, we have to have this thing ready by a deadline"

Its like my other 2 biggest pet peeves that keep slipping through, stuff missing from loot tables and typos in descriptions/incorrect descriptions. Not the most dire of issues, but seriously, wouldn't it be standard practice with things like loot tables, damage tables and stuff, to do a shitload of simulated results and making sure your results are within an expected margin? And really, no-one proofreads the shit they type on things? How many times do we need to see "+x to a skill" with a description of "+x to some other skill"

Cyr wrote on Nov 23^rd, 2011 at 10:12am:


Apparently, you missed the memo, and think that Quality Control can stop the release of money making quest chains and mechanics.

All QA can do is recommend that they not release it, they cannot actually stop it.

Invelios wrote on Nov 23^rd, 2011 at 10:17am:



This is 100% true.  In a previous position I was on the beta team for our software and took part in the bug meetings and the decision making process.  I was representing the support team who end up having to deal with the fallout from bugs.  We had a list of over 200 known issued which we had to rate and argue over whether or not the must be fixed before release.  The marketing and sales folks were the worst to deal with.  The developers often were thrown features that were deemed must have weeks before a release.  It sounds simple on paper but the process is awful.

stainer wrote on Nov 23^rd, 2011 at 10:26am:


Fuck you.  Some of those pictograms are really confusing.

popejubal wrote on Nov 23^rd, 2011 at 10:28am:

Invelios wrote on Nov 23^rd, 2011 at 10:17am:


This.

Unless it's obviously and seriously game breaking ( and by that I mean REALLY game breaking, the chest exploit is not game breaking, it's just a nuisance ) QA has no say at all in the matter of releasing a software or not.

At best they can suggest that it would be a Bad Idea. But the Marketing and Sales Drones have the final words. If the Marketing and Sales Drones say it goes live, it will go live, even if it's a piece of shit that crash every 5 minutes. ( been there, done that, got the T-shirt and the scars )

Cyr wrote on Nov 23^rd, 2011 at 11:54am:


I think they have pretty much proven they didn't know about the chests.

Mistakes happen.

You are a unhappy person. Would you like my TOR beta pass?

Eladiun wrote on Nov 23^rd, 2011 at 12:01pm:


I think I have convinced the War Department that I have been a good boy this year and I should get a new Laptop this Christmas.

Eladiun wrote on Nov 23^rd, 2011 at 12:07pm:


The laptop is nothing compared to the two LDS that Gawna has to give me tonight! I think I will make a fire/fire/fire throwing hammer with them.