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Very Hot Topic (More than 75 Replies) Vanishing ED XP bug is alive and well (Read 16120 times)
Carpone
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Vanishing ED XP bug is alive and well
Feb 5th, 2013 at 5:31pm
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Half-Elf 18 FvS/2 Monk:

LR+5 into Fighter.  Wait 1 week.  EDs were still working fine.
LR+5 into Fighter.  TR immediately. 
8 calendar days later, hit 20 and visit the Fatesinger in the Marketplace: 0 ED XP.  The only vestiges are 2 unallocated fate points from a Tome of Fate +2 I purchased two lives ago.  Previously I had unlocked tier 4, tier 2 and tier 1 twists.

According to in-game support GM, this is not on the known issues list.  I submitted a ticket through their online support portal.  The only shred of hope I have is that I've been a VIP for years, and maybe that accounts for something in their automated CSR checkboxed process.

Anyone know someone who has had a similar problem and had their ED XP restored by Turbine?  If you'd rather not post it publicly, then please PM me in confidence.  Thanks.
  
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cdr
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Re: Vanishing ED XP bug is alive and well
Reply #1 - Feb 5th, 2013 at 5:38pm
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Not once have I heard of someone getting ED XP restored. You're fucked.
  
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Gawna
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Re: Vanishing ED XP bug is alive and well
Reply #2 - Feb 5th, 2013 at 6:29pm
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Carpone wrote on Feb 5th, 2013 at 5:31pm:
not on the known issues list

Jesusfuck
  
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mystafyi
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Re: Vanishing ED XP bug is alive and well
Reply #3 - Feb 5th, 2013 at 6:34pm
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this has been a known bug for many updates. Turbine cant do anything for you except ignore you like the many folks this has happened to.

A dev even indicated a while back that it was only approx 1% of the LR/GR/TR population effected. 

motto of the story: dont buy shit from turbine.
  
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Re: Vanishing ED XP bug is alive and well
Reply #4 - Feb 5th, 2013 at 7:01pm
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sorry for your loss. i wish that 6 month old game breaking bugs, and piss poor customer service were also shocking. but its turbine so business as usual or wai.
  
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Glenalth
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Re: Vanishing ED XP bug is alive and well
Reply #5 - Feb 5th, 2013 at 7:09pm
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Last TRs I took a screenshot of my destiny page ahead of time, just in case.
  
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cdr
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Re: Vanishing ED XP bug is alive and well
Reply #6 - Feb 5th, 2013 at 7:37pm
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Glenalth wrote on Feb 5th, 2013 at 7:09pm:
Last TRs I took a screenshot of my destiny page ahead of time, just in case.


So that when it happens, you can stare longingly at what you used to have?
  
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Smrti
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Re: Vanishing ED XP bug is alive and well
Reply #7 - Feb 5th, 2013 at 7:39pm
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Waxonwaxoff quit over the same bug. Just saying.
  

Munkenmo wrote on Jun 20th, 2012 at 9:41pm:
All hail Smrti.

Felgor wrote on Sep 11th, 2012 at 11:18pm:
Fuck Australia.

rev Jim wrote on Sep 12th, 2012 at 8:40am:
I wish I was a rich black woman sometimes........
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Glenalth
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Re: Vanishing ED XP bug is alive and well
Reply #8 - Feb 5th, 2013 at 8:21pm
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cdr wrote on Feb 5th, 2013 at 7:37pm:
So that when it happens, you can stare longingly at what you used to have?


So I can link to it in MyDDO and look like I still have every destiny maxed out.
  
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RJ
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Re: Vanishing ED XP bug is alive and well
Reply #9 - Feb 5th, 2013 at 9:18pm
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This bug was another reason I left DDO for GW2.

Turbine needs to get their shit straight.
  

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Terebinthia
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Re: Vanishing ED XP bug is alive and well
Reply #10 - Feb 6th, 2013 at 12:55am
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RJ wrote on Feb 5th, 2013 at 9:18pm:
This bug was another reason I left DDO for GW2.

Turbine needs to get their shit straight.


Yeah, this. I know it puts me completely off doing anything with a LR on a couple of toons, toons I would have dropped points on. It's hurting their bottom line, sadly not in a visible enough way for them to care. Easier to sell the noobs +1 full plate and rez cakes.
  
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ShaleraDagen
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Re: Vanishing ED XP bug is alive and well
Reply #11 - Feb 6th, 2013 at 4:40am
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I haven't heard of anyone getting Xp back and it happened to gillson ages ago...

Good to know that lr is still unsafe
  
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aDifferentHandle
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Re: Vanishing ED XP bug is alive and well
Reply #12 - Feb 6th, 2013 at 4:46am
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Ouch. Does this just happen to good players (Gillson, wowo, you), or is it just those players who are more vocal about it?
  

That's not opinion, that's science. And science is one cold hearted bitch with a 14 inch strap on.
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Carpone
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Re: Vanishing ED XP bug is alive and well
Reply #13 - Feb 6th, 2013 at 8:04am
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It's not just LR that causes this.  Pouring through the DDO Forum threads on this subject, multiple people have lost their ED XP from TRing.
  
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Mokune
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Re: Vanishing ED XP bug is alive and well
Reply #14 - Feb 6th, 2013 at 9:26am
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Ahhh the infamous Turbine "Stick in the Eye".

Get that man a chainsaw!

It hasn't happened to anyone I know personally.

Considering all the "changes" players have to endure in this game I think this is probably the worst!

I found last life that using Lockania's free feat change reset all the APs spent in every ED tree but left the all the XP untouched.   I felt like I dodged a bullet.
  

Welcome to your sexually transmitted death sentence served in a shit-machine meat suit.
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Re: Vanishing ED XP bug is alive and well
Reply #15 - Feb 6th, 2013 at 9:53am
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Mokune wrote on Feb 6th, 2013 at 9:26am:
Ahhh the infamous Turbine "Stick in the Eye".

Get that man a chainsaw!

It hasn't happened to anyone I know personally.

Considering all the "changes" players have to endure in this game I think this is probably the worst!

I found last life that using Lockania's free feat change reset all the APs spent in every ED tree but left the all the XP untouched.   I felt like I dodged a bullet.


Not just the free resets.
I had a tree with 30 points spent I was keeping even after they fixed the bug that got reset because of that. Fortunately, it wasn't my main tree...
  
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stainer
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Re: Vanishing ED XP bug is alive and well
Reply #16 - Feb 6th, 2013 at 9:58am
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I heard Bill Belichick put a defensive end into the game and the defensive end suddenly reverted to Pop Warner level football skills. Bill Belichick told the fans to suck it, shit happens.
  

Nilazgrc: For all those familiar with loreseekers/sentinels.... Dont run with Stainer.... Guy is a tool. Black list his toons.
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JDollar wrote on Apr 25th, 2013 at 4:47pm:
Stainer likes tractors
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Carpone
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Re: Vanishing ED XP bug is alive and well
Reply #17 - Feb 6th, 2013 at 10:28am
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I posted on the official forums here: http://forums.ddo.com/showthread.php?p=4880248#post4880248

I'd appreciate any attention/support/visibility/outrage you can provide to that thread.

Thanks.
  
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stainer
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Re: Vanishing ED XP bug is alive and well
Reply #18 - Feb 6th, 2013 at 10:35am
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I hate to say it dude, but you are fucked.

You might start a post in this forum with the title "HEY MAJMAL" and sometimes Majmal comes and defends his companies poor performance.
  

Nilazgrc: For all those familiar with loreseekers/sentinels.... Dont run with Stainer.... Guy is a tool. Black list his toons.
kmack can drive the tractor.
The Vault donates to charity.
JDollar wrote on Apr 25th, 2013 at 4:47pm:
Stainer likes tractors
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cdr
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Re: Vanishing ED XP bug is alive and well
Reply #19 - Feb 6th, 2013 at 10:53am
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Carpone wrote on Feb 6th, 2013 at 8:04am:
It's not just LR that causes this.  Pouring through the DDO Forum threads on this subject, multiple people have lost their ED XP from TRing.


And how many of those people LRed before TRing?
  
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Carpone
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Re: Vanishing ED XP bug is alive and well
Reply #20 - Feb 6th, 2013 at 10:57am
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stainer wrote on Feb 6th, 2013 at 10:35am:
I hate to say it dude, but you are fucked.

Not arguing the point.  Turbine holds all the power.  I PM'd Cordovan and Tolero with a plea for help. I can't be outraged at Turbine over this if I don't at least give them a chance to make it right.
  
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stainer
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Re: Vanishing ED XP bug is alive and well
Reply #21 - Feb 6th, 2013 at 11:00am
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Carpone wrote on Feb 6th, 2013 at 10:57am:
Not arguing the point.  Turbine holds all the power.  I PM'd Cordovan and Tolero with a plea for help. I can't be outraged at Turbine over this if I don't at least give them a chance to make it right.


It was initially reported soon after EDs were released. If they were going to do anything about it, they would have by now. As the GM said, it isn't even a known bug to them. I am wearing a scarf, leather jacket, and a look of smug.
  

Nilazgrc: For all those familiar with loreseekers/sentinels.... Dont run with Stainer.... Guy is a tool. Black list his toons.
kmack can drive the tractor.
The Vault donates to charity.
JDollar wrote on Apr 25th, 2013 at 4:47pm:
Stainer likes tractors
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Re: Vanishing ED XP bug is alive and well
Reply #22 - Feb 6th, 2013 at 11:35am
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Carpone wrote on Feb 6th, 2013 at 10:28am:
I posted on the official forums here: http://forums.ddo.com/showthread.php?p=4880248#post4880248

I'd appreciate any attention/support/visibility/outrage you can provide to that thread.

Thanks.


2 cents given in the thread.  Hope it helps.
  
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Re: Vanishing ED XP bug is alive and well
Reply #23 - Feb 6th, 2013 at 11:54am
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But the GM always say it is not a known bug... The game has eaten my streak so many times, I think I pissed off the in game people enough that they just close my tickets without even bothering talking to me.
  
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cdr
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Re: Vanishing ED XP bug is alive and well
Reply #24 - Feb 6th, 2013 at 11:59am
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ShaleraDagen wrote on Feb 6th, 2013 at 11:54am:
But the GM always say it is not a known bug... The game has eaten my streak so many times, I think I pissed off the in game people enough that they just close my tickets without even bothering talking to me.


Closing tickets without reading them is SOP for about 90% of their GMs, GMs know they can get away with it. The only way I've had, say, a GM fix a stuck mob was by having 3-6 people each file a ticket so that there was a chance of actually getting one that does his job.
  
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