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Very Hot Topic (More than 75 Replies) Anyone else can't even log in to new forums? (Read 15164 times)
Dhalgren
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Re: Anyone else can't even log in to new forums?
Reply #75 - Apr 30th, 2013 at 6:36am
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I think the take-away here is that North America is really good at accessorizing.

Or really bad.
  
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pape
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Re: Anyone else can't even log in to new forums?
Reply #76 - Apr 30th, 2013 at 7:44am
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Flav wrote on Apr 30th, 2013 at 1:16am:
pk, the workaround for the processing error fuck up seems to work.

Basically if you're not Canadian or Usanian you're fucked...

I am now a proud Québequois...




the work around did not work for me. cant get past the first screen. While I will no longer participate on the forums, my curiosity was piqued when mem said he could see who was dishing out the neg rep.

what has made matters worse is that today I tried to access my account and the account page wont load. Instead I get a line in the upper left corner that says "No language type found".

I am awestruck over Turbines repeated fuckups at this point.
  
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Carpone
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Re: Anyone else can't even log in to new forums?
Reply #77 - Apr 30th, 2013 at 8:49am
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Perspective: Migrating forums are much easier than releasing an expansion.

Quit while you're ahead.
  
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Luxgolg
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Re: Anyone else can't even log in to new forums?
Reply #78 - Apr 30th, 2013 at 9:08am
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Nevermind DDO...I'm cancelling my internet also
  

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Osharan Tregarth
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Re: Anyone else can't even log in to new forums?
Reply #79 - Apr 30th, 2013 at 2:05pm
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Dhalgren wrote on Apr 30th, 2013 at 6:33am:


Nice, I haven't seen that one before.
  

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Infraction
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Re: Anyone else can't even log in to new forums?
Reply #80 - Apr 30th, 2013 at 4:02pm
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unreal...
they should just build their own forums so they do not have to deal with shitty vbulletin upgrades every few years.
last time they deleted the first few years of DDO..
some classic stuff gone forever..

now this is bush league web development here..
morons.
  
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Dark_Helmet
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Re: Anyone else can't even log in to new forums?
Reply #81 - Apr 30th, 2013 at 11:55pm
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Infraction wrote on Apr 30th, 2013 at 4:02pm:
unreal...
they should just build their own forums so they do not have to deal with shitty vbulletin upgrades every few years.
last time they deleted the first few years of DDO..
some classic stuff gone forever..

now this is bush league web development here..
morons.


One of the few times where they could outsource to a great success.

Blaming vBulletin for the look is like blaming MS Word for a bad novel. Sure, Word is crappy for creating books, but it didn't create the bad content.

They did a couple of upgrades to vB; Twice when it was pointed out to them that they used default security and you could see user information and stuff that was "hidden".  They chose to "lose" the information when they could have recovered it quit easily.
  
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Azog
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Re: Anyone else can't even log in to new forums?
Reply #82 - May 1st, 2013 at 3:12am
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Am I right that all subscribed threads are gone?
  
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Wipe
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Re: Anyone else can't even log in to new forums?
Reply #83 - May 1st, 2013 at 6:01am
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Asketes wrote on Apr 29th, 2013 at 2:24pm:
forums.ddo.com doesn't work, it's now https://www.ddo.com/forums

Is the 2nd link working for you guys ?
  
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Azog
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Re: Anyone else can't even log in to new forums?
Reply #84 - May 1st, 2013 at 6:54am
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Then...where is the Dev tracker? And the service tracker?
  
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Aranticus
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Re: Anyone else can't even log in to new forums?
Reply #85 - May 1st, 2013 at 8:25am
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Vanshilar
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Re: Anyone else can't even log in to new forums?
Reply #86 - May 1st, 2013 at 12:29pm
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Aranticus wrote on May 1st, 2013 at 8:25am:


That's the problem I've been having. It's different than the game account details being messed up (which is what the myaccount thing seems to fix). My forum handle is simply not associated with my game account for whatever reason, and it won't let me link my game account to my forum handle. Submitted my ticket a couple days ago, still awaiting any word from Turbine other than their receipt message.

This seems bad from a security standpoint, in that anybody can file a ticket to say oh they're supposed to have forum handle X, thereby potentially taking other people's forum handles whenever Turbine figures out how accounts work. If Turbine can't figure out how to get accounts to link to other accounts (or worse yet, how to access the forum information that presumably was already put into the game account when players first signed up), it'll be hard for them to figure out who's right.
  
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karatekid
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Re: Anyone else can't even log in to new forums?
Reply #87 - May 1st, 2013 at 1:41pm
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I had that issue, but chalked it up to the fco- prefix... which I didn't want anyway.  The other karatekid was too slow, so I ninja'ed him this time Cheesy
  
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Dark_Helmet
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Re: Anyone else can't even log in to new forums?
Reply #88 - May 1st, 2013 at 11:58pm
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Vanshilar wrote on May 1st, 2013 at 12:29pm:
That's the problem I've been having. It's different than the game account details being messed up (which is what the myaccount thing seems to fix). My forum handle is simply not associated with my game account for whatever reason, and it won't let me link my game account to my forum handle. Submitted my ticket a couple days ago, still awaiting any word from Turbine other than their receipt message.

This seems bad from a security standpoint, in that anybody can file a ticket to say oh they're supposed to have forum handle X, thereby potentially taking other people's forum handles whenever Turbine figures out how accounts work. If Turbine can't figure out how to get accounts to link to other accounts (or worse yet, how to access the forum information that presumably was already put into the game account when players first signed up), it'll be hard for them to figure out who's right.


Same problem... I put in a ticket, got an e-mail that I put in a ticket, then got the survey e-mail without an e-mail in between about fixing it.  No reason to go postal; I am going to save my survey until the process is completed... soon (tm).

Quote:
Thank you for submitting an inquiry to Turbine Customer Service.

If you are finished corresponding with our Support Team, please take a few minutes to complete a brief Survey about your support experience.

If you have additional related questions, or would still like assistance with your inquiry, please reply to this email and we are happy to continue to assist you. Please be sure that you do not change the emails "subject" line when you reply.

We would like to assure you that this email does not indicate that your ticket is closed. This email is only sent if no additional inquiries are received within a few days of a suggested solution being sent.

If you do not remember a previous email, we recommend that you search for other emails you may have received from this address. If you have new inquiry, please Submit a New Ticket.

Please note that you may only complete this survey once every 3 months.

Thank you,
The Turbine Customer Support Team

Helpful Links: https://myaccount.turbine.com | http://support.turbine.com
Iassadar
Turbine, powered by our fans.

If you reply, please do not change the default subject line. This will ensure that your update is added to your existing ticket. You may always search our FAQ or request additional support at support.turbine.com


Not really helpful links so far...
  
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Aranticus
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Re: Anyone else can't even log in to new forums?
Reply #89 - May 2nd, 2013 at 12:06am
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"Turbine, powered by our fans" should be rehashed into "turdbine, screwing up our fans"  Grin
  
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karatekid
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Re: Anyone else can't even log in to new forums?
Reply #90 - May 2nd, 2013 at 8:58am
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Dark_Helmet wrote on May 1st, 2013 at 11:58pm:
Please note that you may only complete this survey once every 3 months.



That doesn't bode well for your time to resolution, methinks.
  
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Flav
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Re: Anyone else can't even log in to new forums?
Reply #91 - May 2nd, 2013 at 1:51pm
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Well if they wanted to get me off the forum, they managed, between the retarded need to relog every 5 minutes and the stupid new blog type forum look that burns the eyes, I'm spending less time browsing the forums.

That gives me more time to look at the DDO files and try to understand how Rodrak got all his information.
  

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Terebinthia
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Re: Anyone else can't even log in to new forums?
Reply #92 - May 2nd, 2013 at 3:31pm
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Flav wrote on May 2nd, 2013 at 1:51pm:
Well if they wanted to get me off the forum, they managed, between the retarded need to relog every 5 minutes and the stupid new blog type forum look that burns the eyes, I'm spending less time browsing the forums.

That gives me more time to look at the DDO files and try to understand how Rodrak got all his information.


I'm calling that a win Wink

In the same boat in the can has forum name and posting history back plx queue. What I think is really sad about all this is a) they can't bloody do it and b) this is in the midst of a feedback phase for a major change pass. Poor Squeak, I bet she's pretty fucked off right now.
  
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Re: Anyone else can't even log in to new forums?
Reply #93 - May 2nd, 2013 at 3:45pm
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I still can't log in to the forums either.  Not that I care too much.  Besides the occasional marketplace trade, I wasn't doing much over there.
  
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