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Very Hot Topic (More than 75 Replies) Banned (Read 67180 times)
Quak
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Re: Banned
Reply #200 - Oct 16th, 2013 at 1:57pm
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Flav wrote on Oct 16th, 2013 at 1:45pm:
Thread already locked with the following from Tolero :

so they have a super duper logging in without password required tool but they cant delete from db? fishy Cheesy
  
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rest
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Re: Banned
Reply #201 - Oct 16th, 2013 at 2:00pm
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Legato wrote on Oct 16th, 2013 at 1:56pm:
Once you are unbanned, let us know how badly they emptied your pockets...



Will do. I was part of the first wave, so I'll be unbanned Monday night sometime. Unless they decide I'm making too much trouble and ban me for life.
  
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Flav
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Re: Banned
Reply #202 - Oct 16th, 2013 at 2:02pm
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Quak wrote on Oct 16th, 2013 at 1:57pm:
so they have a super duper logging in without password required tool but they cant delete from db? fishy Cheesy


Not that fishy if they have the problem some of us pointed with all those database weirdness...

Their DBA is not good enough to get the right queries, they have to log in the account.

and while I'm at it : those who think the TR cache is safe. It's NOT.
It's tied to a character, it's just another container that holds stuff like any 'fixed container' [ read : Bank, Shared Bank ], so it can be accessed with the right query.

  

Yes my avatar is an Hermine eating a Greenland Lemming for brunch.
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Wyni
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Re: Banned
Reply #203 - Oct 16th, 2013 at 2:09pm
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Flav wrote on Oct 16th, 2013 at 2:02pm:
Not that fishy if they have the problem some of us pointed with all those database weirdness...

Their DBA is not good enough to get the right queries, they have to log in the account.

and while I'm at it : those who think the TR cache is safe. It's NOT.
It's tied to a character, it's just another container that holds stuff like any 'fixed container' [ read : Bank, Shared Bank ], so it can be accessed with the right query.



If they are logging into toons on the guild boat, the guild chest may not be safe either.
  
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no.
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Re: Banned
Reply #204 - Oct 16th, 2013 at 2:10pm
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Flav wrote on Oct 16th, 2013 at 2:02pm:
and while I'm at it : those who think the TR cache is safe. It's NOT.
It's tied to a character, it's just another container that holds stuff like any 'fixed container' [ read : Bank, Shared Bank ], so it can be accessed with the right query.


Well, yeah. They should be able to access everything on their database in theory.  However the real question is and always was, "is it safe from Turbine?"
  
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rest
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Re: Banned
Reply #205 - Oct 16th, 2013 at 2:12pm
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Wyni wrote on Oct 16th, 2013 at 2:09pm:
If they are logging into toons on the guild boat, the guild chest may not be safe either.


If they start taking stuff out of the guild chest, that's a whole other shit storm waiting to happen.
  
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Wyni
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Re: Banned
Reply #206 - Oct 16th, 2013 at 2:13pm
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Oh, and Tolero, you're 100% full of shit.

Another one of my guildies had a toon of his logged into the day after my ban. He was at work at the time and had no idea what was happening. He was not banned at the time, nor has he been banned since. That toon did not do any duping.

Please tell how that was "disciplinary action" in stead of an investigatory one.

EDIT:At the time, we dismissed it as a display error
« Last Edit: Oct 16th, 2013 at 2:16pm by Wyni »  
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Luxgolg
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Re: Banned
Reply #207 - Oct 16th, 2013 at 2:17pm
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LOL I get to do this HERE now...
(TL:DR= they can do what they want)


6.            LIMITATION OF LIABILITY. IN NO EVENT SHALL TURBINE, ITS PARENT, SUBSIDIARIES OR AFFILIATES BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING OUT OF OR RELATING TO THE GAME AND/OR THE GAME CLIENT OR ANY USE THEREOF, INCLUDING WITHOUT LIMITATION ANY LOSS OF DATA OR GOODWILL, DISRUPTION OF SERVICE OR CLAIMS OF THIRD PARTIES. IN NO EVENT SHALL TURBINE, ITS PARENT, SUBSIDIARIES OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, LIQUIDATED, OR OTHER CONSEQUENTIAL DAMAGES, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, ARISING FROM YOUR USE OF THE GAME (INCLUDING WITHOUT LIMITATION THE GAME CLIENT). THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. In no event shall Turbine's aggregate liability, whether arising in contract, tort, strict liability or otherwise, exceed the total fees paid by you to Turbine during the six (6) months immediately prior to the time such claim arose.

7.            INDEMNIFICATION. YOU HEREBY AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS TURBINE, ITS PARENT, SUBSIDIARIES AND AFFILIATES, FROM AND AGAINST ANY CLAIM, LIABILITY, INJURY, DAMAGE, LOSS OR EXPENSE (INCLUDING REASONABLE ATTORNEYS’ FEES) INCURRED AS A RESULT OF, ARISING FROM, OR RELATING TO YOUR USE OF THE GAME AND/OR THE GAME CLIENT.


They can do what they want. And you cant hold them responsible. Ohh...and #4 is of note...

4.            Consent to Monitor. When the Game is running, Turbine may monitor your computer for the use of programs that violate Section 1. You hereby grant Turbine permission to monitor your computer for purposes of identifying such use and communicating potential violations to Turbine.
(section 1 f.     You may not exploit the Game, or any portion thereof, for any commercial purpose;)

I want a donut
  

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Wyni
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Re: Banned
Reply #208 - Oct 16th, 2013 at 2:24pm
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Luxgolg wrote on Oct 16th, 2013 at 2:17pm:
LOL I get to do this HERE now...
(TL:DR= they can do what they want)



I don't give fuck what Turbine can or can't do legally because it will never be in my best interest to sue them for anything.

What I care about is them being a shady, poorly run, poorly staffed, pile of shit company that doesn't deserve my money or my time on their servers.
  
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rest
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Re: Banned
Reply #209 - Oct 16th, 2013 at 2:30pm
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That didn't take as long as I thought it would.

Greetings rest,

Thank you for your phone call. I can confirm that Customer Service may have accessed your character in order to resolve issues related with a violation of the Code of Conduct. If you have any questions regarding the violation or our access to the character, you may review the Terms of Service, Code of Conduct, and our Privacy Policy links below.

Please note that Turbine takes account security very seriously and I can assure you that no one here at Turbine has access to your password, and these characters were accessed through a tool without the ability to see your password.

TOS

CoC

Privacy Policy

Thank you,
Customer Service Agent

Alkaid

Turbine, powered by our fans.
If you reply, please do not change the default subject line. This will ensure that your update is added to your existing ticket.

Search our FAQ or request additional support at support.turbine.com

Visit our Account Management Website to review your account.

Follow us on Twitter! @LOTROSupport @DDOSupport @AsheronsCallCS
  
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Luxgolg
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Re: Banned
Reply #210 - Oct 16th, 2013 at 2:35pm
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Wyni wrote on Oct 16th, 2013 at 2:24pm:
I don't give fuck what Turbine can or can't do legally because it will never be in my best interest to sue them for anything.

What I care about is them being a shady, poorly run, poorly staffed, pile of shit company that doesn't deserve my money or my time on their servers.


You blind fucktard...you agree to this crap when you log in.

/snip "What I care about is that doesn't deserve my money or my time on their servers."

DONT PLAY!
  

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Wyni
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Re: Banned
Reply #211 - Oct 16th, 2013 at 2:38pm
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Luxgolg wrote on Oct 16th, 2013 at 2:35pm:
DONT PLAY!


That was my point. I'm so glad you agree with me.
  
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bob the builder
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Re: Banned
Reply #212 - Oct 16th, 2013 at 2:40pm
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Quote:
We also keep logs of all our GM’s activity as a further monitor to ensure that only authorized GMs are performing senior-manager-approved disciplinary measures that require a character login.


This part makes me laugh... they can't even accurately what the players are doing... I doubt they have real tools to log what the GMs are doing in regards to deleting/accessing items on toons.
  
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OnePercenter
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Re: Banned
Reply #213 - Oct 16th, 2013 at 2:46pm
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Luxgolg wrote on Oct 16th, 2013 at 2:17pm:
4.            Consent to Monitor. When the Game is running, Turbine may monitor your computer for the use of programs that violate Section 1. You hereby grant Turbine permission to monitor your computer for purposes of identifying such use and communicating potential violations to Turbine.
(section 1 f.     You may not exploit the Game, or any portion thereof, for any commercial purposeWink

I want a donut



Hmmm...
  

Feynman wrote on Jan 20th, 2015 at 4:57pm:
One thing for everyone who is a "skeptic" on this issue: Insurance companies are basing their underwriting on the assumption that it is real. They are refusing to write policies on homes that are likely to be in danger from rising seas 20 years from now, even though the resale rate of the homes is so high that they could keep writing policies for another 10 years and still not have to pay out on 1 policy in 5, but that would be irresponsible. Unethical, as well, but that's never stopped anyone before.


IMARANGER wrote on Jan 11th, 2014 at 6:12pm:
It is fairly natural to assume that the fair price for the pot is the fair value of the resources I needed to make the pot plus the fair value of my labor.

IMARANGER wrote on Jan 15th, 2014 at 4:56pm:
You were right this time, OnePercenter. 


iliveyourdream13 wrote on May 14th, 2014 at 2:02pm:
#bringbackreadingcomprehension
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Aeolwind
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Re: Banned
Reply #214 - Oct 16th, 2013 at 2:47pm
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Them having to log into characters individually makes me (Laugh uncontrollably, but also) feel like they aren't in a database and are instead stored save files.
  
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karatekid
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Re: Banned
Reply #215 - Oct 16th, 2013 at 2:49pm
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Flav wrote on Oct 16th, 2013 at 2:02pm:
Not that fishy if they have the problem some of us pointed with all those database weirdness...

Their DBA is not good enough to get the right queries, they have to log in the account.

and while I'm at it : those who think the TR cache is safe. It's NOT.
It's tied to a character, it's just another container that holds stuff like any 'fixed container' [ read : Bank, Shared Bank ], so it can be accessed with the right query.



Speculating, but it's also possible it is simpler to use the in-game interface than it is to delete items that are represented in-game as a single item, but are in fact composites of records in 2 or more tables or fields.
  
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LordPiglet
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Re: Banned
Reply #216 - Oct 16th, 2013 at 2:50pm
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Quak wrote on Oct 16th, 2013 at 1:57pm:
so they have a super duper logging in without password required tool but they cant delete from db? fishy Cheesy


Basically, they have no idea what was duped, so they're going in and deleting what they think was duped.
  
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LordPiglet
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Re: Banned
Reply #217 - Oct 16th, 2013 at 2:52pm
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karatekid wrote on Oct 16th, 2013 at 2:49pm:
Speculating, but it's also possible it is simpler to use the in-game interface than it is to delete items that are represented in-game as a single item, but are in fact composites of records in 2 or more tables or fields.


If that's the case, then their database is a miserable pos.
  
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karatekid
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Re: Banned
Reply #218 - Oct 16th, 2013 at 2:53pm
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Aeolwind wrote on Oct 16th, 2013 at 2:47pm:
Them having to log into characters individually makes me (Laugh uncontrollably, but also) feel like they aren't in a database and are instead stored save files.


oh shit, I hadn't thought of that... you may be right!
  
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LordPiglet
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Re: Banned
Reply #219 - Oct 16th, 2013 at 2:53pm
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rest wrote on Oct 16th, 2013 at 2:30pm:
That didn't take as long as I thought it would.

Greetings rest,

Thank you for your phone call. I can confirm that Customer Service may have accessed your character in order to resolve issues related with a violation of the Code of Conduct. If you have any questions regarding the violation or our access to the character, you may review the Terms of Service, Code of Conduct, and our Privacy Policy links below.

Please note that Turbine takes account security very seriously and I can assure you that no one here at Turbine has access to your password, and these characters were accessed through a tool without the ability to see your password.

TOS

CoC

Privacy Policy

Thank you,
Customer Service Agent

Alkaid

Turbine, powered by our fans.
If you reply, please do not change the default subject line. This will ensure that your update is added to your existing ticket.

Search our FAQ or request additional support at support.turbine.com

Visit our Account Management Website to review your account.

Follow us on Twitter! @LOTROSupport @DDOSupport @AsheronsCallCS


How does confirming that they may have done something actually confirm anything?
  
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NOTdarth
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Re: Banned
Reply #220 - Oct 16th, 2013 at 3:04pm
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Someone I know got back after a 7 day vacation. They deleted nothing. He still has 500+ stacks of everything.
  

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karatekid
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Re: Banned
Reply #221 - Oct 16th, 2013 at 3:07pm
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Just out of curiosity, I logged in and checked my guild list (all my alts) for how long it's been since they logged in.  6 months.

So it appears to be at least somewhat triaged by those who exploited... as opposed to my first paranoid thought, which was that they were including the asshole caucus.

Side note: my first daily dice roll in 6 months rolled a 99...+2 tome and an 800 experience 20-sided die-looking thingie.  If I remember in 30-60 days, I'll roll it again and see if the roll is always that high given time passage.
  
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karatekid
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Re: Banned
Reply #222 - Oct 16th, 2013 at 3:09pm
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rest wrote on Oct 16th, 2013 at 2:30pm:
Thank you,
Customer Service Agent

Alkaid



OMG Al Quaida's infiltrated Turbine.
  
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Re: Banned
Reply #223 - Oct 16th, 2013 at 3:09pm
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Any scars in the abdominal region?

Kidding aside has any gm logged into his account during the 7 day ban? Those with 14 days may not be as lucky.
« Last Edit: Oct 16th, 2013 at 3:12pm by Sham »  
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LordPiglet
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Re: Banned
Reply #224 - Oct 16th, 2013 at 3:11pm
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Luxgolg wrote on Oct 16th, 2013 at 2:17pm:
LOL I get to do this HERE now...
(TL:DR= they can do what they want)


6.            LIMITATION OF LIABILITY. IN NO EVENT SHALL TURBINE, ITS PARENT, SUBSIDIARIES OR AFFILIATES BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING OUT OF OR RELATING TO THE GAME AND/OR THE GAME CLIENT OR ANY USE THEREOF, INCLUDING WITHOUT LIMITATION ANY LOSS OF DATA OR GOODWILL, DISRUPTION OF SERVICE OR CLAIMS OF THIRD PARTIES. IN NO EVENT SHALL TURBINE, ITS PARENT, SUBSIDIARIES OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, LIQUIDATED, OR OTHER CONSEQUENTIAL DAMAGES, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, ARISING FROM YOUR USE OF THE GAME (INCLUDING WITHOUT LIMITATION THE GAME CLIENT). THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. In no event shall Turbine's aggregate liability, whether arising in contract, tort, strict liability or otherwise, exceed the total fees paid by you to Turbine during the six (6) months immediately prior to the time such claim arose.

7.            INDEMNIFICATION. YOU HEREBY AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS TURBINE, ITS PARENT, SUBSIDIARIES AND AFFILIATES, FROM AND AGAINST ANY CLAIM, LIABILITY, INJURY, DAMAGE, LOSS OR EXPENSE (INCLUDING REASONABLE ATTORNEYS’ FEES) INCURRED AS A RESULT OF, ARISING FROM, OR RELATING TO YOUR USE OF THE GAME AND/OR THE GAME CLIENT.


They can do what they want. And you cant hold them responsible. Ohh...and #4 is of note...

4.            Consent to Monitor. When the Game is running, Turbine may monitor your computer for the use of programs that violate Section 1. You hereby grant Turbine permission to monitor your computer for purposes of identifying such use and communicating potential violations to Turbine.
(section 1 f.     You may not exploit the Game, or any portion thereof, for any commercial purpose;)

I want a donut


You do realize that EULA's aren't bullet proof. 
« Last Edit: Oct 16th, 2013 at 3:12pm by LordPiglet »  
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