Vault - GM and Account support cuts

Vault › General › DDO-Specific Discussion › GM and Account support cuts

(Moderator: Strakeln)

‹ Previous Topic | Next Topic ›

Page Index Toggle

Pages: 1 [2]

Hot Topic (More than 35 Replies)

GM and Account support cuts (Read 12656 times)

NaturalHazard VoD Slasher Offline I Love Drama! Posts: 1889 Joined: Jul 28^th, 2011	Re: GM and Account support cuts Reply #25 - Mar 2^nd, 2014 at 6:49pm	Print Post
	GimpyPaw wrote on Mar 2^nd, 2014 at 6:23pm: As far as I see the WB over Turbine business plan is fairly clear. A. There seem to be NO money invested into marketing / increasing player base atm.� B. The options being offered in the store and via promotion seem to promote existing players getting a quick yet expensive path to reach their goals or desires.� C. Development staff has been cut.� New content seems to be just rehashing the existing content into epic levels.� Instead of new packs we are getting new "expansions" that have to be purchased with real cash. D. Support staff is being cut.� There's not many business that expect to remain in a customer service market without, well, customer service. The goal I see is to squeeze as much cash as possible from the remaining player base while keeping operating costs to the lowest levels this side of complete failure.� Nothing survives by feeding on itself for long. Didn't you get the memo from hendrik and thurd? all is well FFS!!!


	IP Logged

NOTSunnyshadow Out of Order Offline Kobold remember waterworks! Posts: 2193 Joined: Jan 24^th, 2014	Re: GM and Account support cuts Reply #26 - Mar 2^nd, 2014 at 7:21pm	Print Post
	If Hendrik says it, you better believe it!

	En taro Tassadar!
	IP Logged

Shuy Stormreaver Piker Offline I Love Drama! Posts: 613 Joined: Jun 29^th, 2013	Re: GM and Account support cuts Reply #27 - Mar 2^nd, 2014 at 7:58pm	Print Post
	It's all planned folks, calm your tits down (quote)


	IP Logged

Alex DeLarge Epic Poster Offline Get ready for some of the 'ol in-out, in-out Posts: 3481 Location: Foggy Albion Joined: May 11^th, 2013 Gender:	Re: GM and Account support cuts Reply #28 - Mar 2^nd, 2014 at 9:58pm	Print Post
	Barkabout wrote on Mar 2^nd, 2014 at 11:43am: Nothing to see here. Just another move that was planned a long time ago after having a very good year. MajMal, you deserve the credit for this


	IP Logged

NOTSunnyshadow Out of Order Offline Kobold remember waterworks! Posts: 2193 Joined: Jan 24^th, 2014	Re: GM and Account support cuts Reply #29 - Mar 2^nd, 2014 at 10:50pm	Print Post
	New Internet term from the Vault: To MajMal. Meaning to imply that the shitty stuff that's happening was planned a long time ago. You have been verbed!

	En taro Tassadar!
	IP Logged

Flav Vault Frog Offline One Frog to Rule them All! Posts: 9985 Location: Land of the Frogs Joined: Aug 29^th, 2010 Gender:	Re: GM and Account support cuts Reply #30 - Mar 3^rd, 2014 at 3:14am	Print Post
	Jackknife of Sarlona wrote on Mar 2^nd, 2014 at 6:07pm: Depending on availability of spell or scroll, how about ddoor? If I had had it I would have used it... Way faster than calling a GM.

	Yes my avatar is an Hermine eating a Greenland Lemming for brunch.
	IP Logged

Rasczak Stormreaver Piker Offline Instant Human...Just Add Coffee Posts: 668 Location: South, Way South Joined: Oct 4^th, 2010 Gender:	Re: GM and Account support cuts Reply #31 - Mar 3^rd, 2014 at 4:21am	Print Post
	GimpyPaw wrote on Mar 2^nd, 2014 at 6:23pm: As far as I see the WB over Turbine business plan is fairly clear. A. There seem to be NO money invested into marketing / increasing player base atm.� B. The options being offered in the store and via promotion seem to promote existing players getting a quick yet expensive path to reach their goals or desires.� C. Development staff has been cut.� New content seems to be just rehashing the existing content into epic levels.� Instead of new packs we are getting new "expansions" that have to be purchased with real cash. D. Support staff is being cut.� There's not many business that expect to remain in a customer service market without, well, customer service. The goal I see is to squeeze as much cash as possible from the remaining player base while keeping operating costs to the lowest levels this side of complete failure.� Nothing survives by feeding on itself for long. DDO Vault, where ex-players go to discuss the good ole days. I remember the complaints we had about Turbine 6 years ago....


	IP Logged

deftest Titan Demolisher Offline I Love Drama! Posts: 314 Joined: Jul 13^th, 2011	Re: GM and Account support cuts Reply #32 - Mar 3^rd, 2014 at 4:56am	Print Post
	so this means between the hours of 2am and 9am the playhouse is all ours? censor free chats and forum posts that linger ...oh my


	IP Logged

pnellesen Titan Demolisher Offline We can't all just get along. Posts: 311 Joined: Dec 6^th, 2011	Re: GM and Account support cuts Reply #33 - Mar 3^rd, 2014 at 8:25am	Print Post
	deftest wrote on Mar 3^rd, 2014 at 4:56am: so this means between the hours of 2am and 9am the playhouse is all ours? censor free chats and forum posts that linger ...oh my It'll be like a holiday weekend, for 7 hours every single day!


	IP Logged

eighnuss Epic Poster Offline ด้้้้้ ͩͩͩͩͩͩͩͩͩͩ ͩͩͩͩͩͩ Posts: 3501 Location: ด้้้้้็็็็็้้้้้็็็็็ ͩͩͩͩͩͩͩ Joined: Jan 30^th, 2013	Re: GM and Account support cuts Reply #34 - Mar 3^rd, 2014 at 10:22am	Print Post
	Flav wrote on Mar 2^nd, 2014 at 1:39pm: Now if you look at the Oracle Graphs, you'll notice that the 2AM to 7AM EST is the low population time, as I've' said numerous time that's the best time to do maintenance... And the corollary is that it's also the time where you can also cut staff expenses.

	ͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩDISCLAIMER: This post is provided �as is� for informational purposes only. The Department of Vault Security (DVS) does not provide any warranties of any kind regarding any information contained within. DVS does not endorse any commercial product or service referenced in this post or otherwise.
	IP Logged

Wipe VoD Slasher Offline Posts: 1917 Joined: Mar 26^th, 2012 Gender:	Re: GM and Account support cuts Reply #35 - Mar 3^rd, 2014 at 10:57am	Print Post
	krusaderx wrote on Mar 2^nd, 2014 at 2:16pm: /stuck would be 8 min faster? Dude, running to Von 1 shrine room takes like 2 minutes, restart is faster than anything else. Restart being faster than even attempting to get GM help is true for most quests if you don't play at primetime.


	IP Logged

Flav Vault Frog Offline One Frog to Rule them All! Posts: 9985 Location: Land of the Frogs Joined: Aug 29^th, 2010 Gender:	Re: GM and Account support cuts Reply #36 - Mar 3^rd, 2014 at 1:24pm	Print Post
	Wipe wrote on Mar 3^rd, 2014 at 10:57am: Dude, running to Von 1 shrine room takes like 2 minutes, restart is faster than anything else. Restart being faster than even attempting to get GM help is true for most quests if you don't play at primetime. Except that you would end up stuck in the room again anyway if you wanted to shrine before last fight.

	Yes my avatar is an Hermine eating a Greenland Lemming for brunch.
	IP Logged

iliveyourdream13 Puppy Farmer Offline I Love Drama! Posts: 1521 Joined: Oct 8^th, 2013	Re: GM and Account support cuts Reply #37 - Mar 3^rd, 2014 at 1:31pm	Print Post
	Flav wrote on Mar 3^rd, 2014 at 1:24pm: Except that you would end up stuck in the room again anyway if you wanted to shrine before last fight. You know you can use /stuck in that room right?


	IP Logged

krusaderx Korthos Resident Offline Posts: 7 Joined: Oct 3^rd, 2013	Re: GM and Account support cuts Reply #38 - Mar 3^rd, 2014 at 5:24pm	Print Post
	iliveyourdream13 wrote on Mar 3^rd, 2014 at 1:31pm: You know you can use /stuck in that room right? That's what I'm sayin'.� Stand by door, /stuck.� Go on w/ quest.� This is routine for our guild when running eVON1. And god forbid routinely using /stuck in this quest be considered an abuse of /stuck, garnering some attention that could result in a fix.


	IP Logged

mattyboy Ex Member	Re: GM and Account support cuts Reply #39 - Mar 8^th, 2014 at 1:54am	Print Post
	Flav wrote on Mar 2^nd, 2014 at 1:39pm: Well Today I called a GM... Answer time 6 Minutes, Two more minutes to have the problem solved. ( Yes the problem was actually solved... but well it's the bugged shrine door in VON1, I managed to enter before killing all the trolls and was stuck inside once they were all dead... I needed a teleport out ) Now if you look at the Oracle Graphs, you'll notice that the 2AM to 7AM EST is the low population time, as I've' said numerous time that's the best time to do maintenance... And the corollary is that it's also the time where you can also cut staff expenses. "puckering"


	IP Logged

GermanicusMaximus Dragon Raider Offline Thou shalt have no other trolls before me. Posts: 294 Joined: Feb 19^th, 2013 Gender:	Re: GM and Account support cuts Reply #40 - Mar 8^th, 2014 at 3:36pm	Print Post
	Remember back just a few months ago, when Turbine tried to change the rules to get people buy their heroic True Hearts of Wood? Yes, that was Turbine begging for money, and the player response was to sit on a bridge on Wayfinder and tell Turbine: GFY, DIAF No one should bitch about the problems they helped to cause. And by now, it should be abundantly clear that MajMal is nothing but a Turbine corporate shill spewing the party line in every post he ever made, here and on the official forums. Why anyone ever believed anything different is hard to understand.

	Family, Country, and the US stock market. Although, in a pinch, any convertible currency or liquid asset will do. Yobai wrote on Jun 18^th, 2014 at 6:15pm: I would rather give Thrudh a rim job. Bigjunk wrote on Nov 2^nd, 2014 at 12:21pm: That is some masterful trolling.
	IP Logged

Yobai Epic Poster Offline Posts: 4126 Joined: Jul 26^th, 2012	Re: GM and Account support cuts Reply #41 - Mar 8^th, 2014 at 4:39pm	Print Post
	GermanicusMaximus wrote on Mar 8^th, 2014 at 3:36pm: And by now, it should be abundantly clear no one gives a shit what I have to say. Why I ever believed anything different is hard to understand. absolutely!

	Revaulting wrote on Jul 7^th, 2015 at 8:16pm: Have you tried a lower difficulty, such as the official forums?
	IP Logged

mattyboy Ex Member	Re: GM and Account support cuts Reply #42 - Mar 8^th, 2014 at 6:03pm	Print Post
	Yobai wrote on Mar 8^th, 2014 at 4:39pm: Am I a cunt? absolutely! How brave and honest.... clap clap ...clap


	IP Logged

tekel bayi Waterworks Kobold Offline I Love Dilemma! Posts: 128 Joined: Feb 4^th, 2014	Re: GM and Account support cuts Reply #43 - Mar 8^th, 2014 at 10:54pm	Print Post
	Yes I need some special hours. But turbine.. keep it to yourself.


	IP Logged

Quak Dragon Raider Offline Posts: 298 Joined: Sep 24^th, 2013	Re: GM and Account support cuts Reply #44 - Mar 9^th, 2014 at 8:11am	Print Post
	doesnt bother me at all as long as they keep their ingame support during their working times on the quality level that it has now. and yes i do face great and helpful ingame support everytime i send a ticket. my problems are answered and solved within 5min at max

	http://youtu.be/rr1DSgjhRqE?t=1m23s
	IP Logged

goldgolem Waterworks Kobold Offline I Love Drama! Posts: 193 Joined: Feb 11^th, 2014	Re: GM and Account support cuts Reply #45 - Mar 9^th, 2014 at 8:59am	Print Post
	Christ on a bike, I come here for sploits and bugs infos and you guys don't know /stuck in von1? I am going to have to re-evaluate my life choices


	IP Logged

OnePercenter Advocatus Diaboli Offline Ants Eat Dead Grasshoppers Posts: 9985 Joined: Dec 4^th, 2011 Gender:	Re: GM and Account support cuts Reply #46 - Mar 9^th, 2014 at 9:48am	Print Post
	goldgolem wrote on Mar 9^th, 2014 at 8:59am: Christ on a� bike, I come here for sploits and bugs infos and you guys don't know /stuck in von1? I am going to have to re-evaluate my life choices I think you should too.

	Feynman wrote on Jan 20^th, 2015 at 4:57pm: One thing for everyone who is a "skeptic" on this issue: Insurance companies are basing their underwriting on the assumption that it is real. They are refusing to write policies on homes that are likely to be in danger from rising seas 20 years from now, even though the resale rate of the homes is so high that they could keep writing policies for another 10 years and still not have to pay out on 1 policy in 5, but that would be irresponsible. Unethical, as well, but that's never stopped anyone before. IMARANGER wrote on Jan 11^th, 2014 at 6:12pm: It is fairly natural to assume that the fair price for the pot is the fair value of the resources I needed to make the pot plus the fair value of my labor. IMARANGER wrote on Jan 15^th, 2014 at 4:56pm: You were right this time, OnePercenter.� iliveyourdream13 wrote on May 14^th, 2014 at 2:02pm: #bringbackreadingcomprehension
	IP Logged

Rasczak Stormreaver Piker Offline Instant Human...Just Add Coffee Posts: 668 Location: South, Way South Joined: Oct 4^th, 2010 Gender:	Re: GM and Account support cuts Reply #47 - Mar 10^th, 2014 at 5:25am	Print Post
	goldgolem wrote on Mar 9^th, 2014 at 8:59am: I am going to have to re-evaluate my life choices Making life choices requires having a life.
	« Last Edit: Mar 10^th, 2014 at 5:25am by Rasczak »

	IP Logged

DropBear Dropbear Awareness Society Offline Don't forget to look up.... Posts: 4377 Location: Landdownunder Joined: Oct 11^th, 2013	Re: GM and Account support cuts Reply #48 - Mar 10^th, 2014 at 9:10am	Print Post
	goldgolem wrote on Mar 9^th, 2014 at 8:59am: Christ on a� bike, I come here for sploits and bugs infos and you guys don't know /stuck in von1? I am going to have to re-evaluate my life choices Yes, yes you should.....

	http://www.australianmuseum.net.au/drop-bear
	IP Logged

Sim-Sala-Bim Completionist (i.t.p.) Offline Wha...? Posts: 5356 Joined: Nov 2^nd, 2013 Gender:	Re: GM and Account support cuts Reply #49 - Mar 10^th, 2014 at 9:29am	Print Post
	goldgolem wrote on Mar 9^th, 2014 at 8:59am: I am going to have to re-evaluate my life choices Your parents should have done that but its too late now.


	IP Logged

Page Index Toggle

Pages: 1 [2]

‹ Previous Topic | Next Topic ›

« Board Index ‹ Board Top

Top

Vault » Powered by YaBB 2.6.11!
YaBB Forum Software © 2000-2024. All Rights Reserved.

Valid XHTML

Valid CSS

Powered by Perl

Source Forge