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Groo The Wanderer
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Missing XP timers
Apr 23rd, 2014 at 10:00pm
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So I log in tonight.  Had a sovereign pot running with over 2 hours left on it.  and I see NOTHING running there now.

MY loot gem is running, ship buffs are running but the sov pot timer is not.

WTF.   I didn't even dupe or anything .... anyone else seeing this?
  

where's the cheese dip?

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DropBear
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Re: Missing XP timers
Reply #1 - Apr 23rd, 2014 at 10:26pm
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god that would be funny if that was the Turdbined hamfisted response to those that had hundreds of hours stocked up.
if they hit all their legitimately bought players - that would just be so Turdbine. 
Groo - I hope for your sake that it is just a display issue or something else innocuous.
  
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Sim-Sala-Bim
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Re: Missing XP timers
Reply #2 - Apr 23rd, 2014 at 11:30pm
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I had a xp pot running before fix and it is still running.
  
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Groo The Wanderer
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Re: Missing XP timers
Reply #3 - Apr 23rd, 2014 at 11:55pm
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Logged back out twice no good.

Logged a ticket though and the GM returned 3 pots in the mail.  Not a bad deal really, I honestly couldn't be happier with the response.

I was worried for a bit there that it might have been the reply to the dupers.  Thankfully looks like it was just a bug on my toon.
  

where's the cheese dip?

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rest
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Re: Missing XP timers
Reply #4 - Apr 24th, 2014 at 12:02am
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I had that happen before, after I did a TR. But then I thought to myself maybe it was down to X minutes instead of X hours. I couldn't be sure so I didn't put in a ticket.

Glad you got your pots back.
  
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Re: Missing XP timers
Reply #5 - Apr 24th, 2014 at 12:10am
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Groo The Wanderer wrote on Apr 23rd, 2014 at 11:55pm:
Logged back out twice no good.

Logged a ticket though and the GM returned 3 pots in the mail.  Not a bad deal really, I honestly couldn't be happier with the response.

I was worried for a bit there that it might have been the reply to the dupers.  Thankfully looks like it was just a bug on my toon.


Glad you got a good outcome.

I applaud the response of the GM. There should be more of that approach to helping/recompensing players.
  
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Re: Missing XP timers
Reply #6 - Apr 24th, 2014 at 12:25am
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Groo The Wanderer wrote on Apr 23rd, 2014 at 10:00pm:
So I log in tonight.  Had a sovereign pot running with over 2 hours left on it.  and I see NOTHING running there now.

MY loot gem is running, ship buffs are running but the sov pot timer is not.

WTF.   I didn't even dupe or anything .... anyone else seeing this?


Mine was still running, slayers pots were too... Turbine just hates you....
  
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rest
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Re: Missing XP timers
Reply #7 - Apr 24th, 2014 at 12:31am
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DropBear wrote on Apr 24th, 2014 at 12:10am:
Glad you got a good outcome.

I applaud the response of the GM. There should be more of that approach to helping/recompensing players.


I agree. I'd say the amount of people actively trying to scam the GMs is pretty low. Three XP pots is a VERY small price to pay for someone to have a positive experience with your company. And to post about it in this most wretched of places.
  
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Re: Missing XP timers
Reply #8 - Apr 24th, 2014 at 12:47am
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rest wrote on Apr 24th, 2014 at 12:31am:
I agree. I'd say the amount of people actively trying to scam the GMs is pretty low. Three XP pots is a VERY small price to pay for someone to have a positive experience with your company. And to post about it in this most wretched of places.


Yup, my thoughts exactly Rest.  There will ALWAYS be some - but you need to focus on the 99% of your player pop and have system capable of monitoring so you can spot the scammers.

It costs you nothing to bugger all to make that player happy.  If they're a scammer, you have a log of their tickets. Give players benefit of the doubt once and just watch for patterns of behaviour.
If there is a mass outbreak of requests for replacement pots - you either have a bug or word has gotten out - so manage it.

It's the same for buggy items - take the Libram of Silver Magic for example.  The retro fix didn't take - so just have people put in tickets and have the GM's replace the item (and what the hey - give them an upgraded one to say sorry for the cock up)?  Surely that can't be impossible to do?  Satisfaction now rather than U22 or 23 or 24 or whenever they actually get it working?

Similar thing with the Raider's box - quite a few people said they chose X, but ended up with Y.  I reckon there was a bug, others reckon player incompetence, but Turbine says "we don't exchange or replace items". 
So why not just allow 1 swap for those who had or recently used a Raider's box?  So what if someone changed their mind and wants to now swap their Pinion for a Needle - who cares?  Allow it once per account.  It's an exchange so it does not adversely affect the game.

Why don't Turdbine think like this?  Costs them nothing, but the gains in player satisfaction are enormous.
Sigh - dream over now.  It'll never happen as they just don't get it.
Sad
  
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AtomicMew
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Re: Missing XP timers
Reply #9 - Apr 24th, 2014 at 1:01am
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rest wrote on Apr 24th, 2014 at 12:31am:
I agree. I'd say the amount of people actively trying to scam the GMs is pretty low. Three XP pots is a VERY small price to pay for someone to have a positive experience with your company. And to post about it in this most wretched of places.


not to mention, a pot isn't worth waiting around 1 hr for a GM anyway.
  
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Re: Missing XP timers
Reply #10 - Apr 24th, 2014 at 3:08am
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Gratz!
  
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Re: Missing XP timers
Reply #11 - Apr 24th, 2014 at 3:58am
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Nice response i say. Worth it or not the wait, it's up for the said person to say...not u slackers.
  
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m4lacka
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Re: Missing XP timers
Reply #12 - Apr 24th, 2014 at 4:05am
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Groo The Wanderer wrote on Apr 23rd, 2014 at 10:00pm:
So I log in tonight.  Had a sovereign pot running with over 2 hours left on it.  and I see NOTHING running there now...

WTF.   I didn't even dupe or anything .... anyone else seeing this?


There. That is the problem, you shud start duping! Cheesy
  

Vaultaccount wrote on Aug 29th, 2016 at 7:06pm:
The most broken epic PL in the game is the ridiculous AC buff from martial PLs. But when you include all the inherent benefits from reincarnation, the thing is above the roof. The benefit from TR was supposed to be minimal, but now it is game breaking. start a new character and you will feel, you will get raped in heroics.

Personally I think lower heroics on new characters are harder than Legendary Elite content on a character with good gear and has all destinies farmed.


Arkat wrote on Apr 2nd, 2014 at 4:14pm:
And someone in another thread called ME delusional recently!

Wow.

Have you EVER gone to Law School Feyn? Have you EVER been asked by a United States Senator who is now the Vice President of the United States to write a paper just for him on a particular topic of Constitutional Law for his use as a Senator? Have you ever been asked to help a very notable Harvard PhD turned Constitutional scholar with his very-well received book on Legal Philosophy and Constitutional Revolutions? Have you ever been offered a job as a Deputy Attorney General BEFORE you even graduated Law School?

No? Then STFU you fucking amateur.


Meat-Head wrote on Jul 29th, 2015 at 12:03am:
Thx. I was semi-waiting because windows 10 will be here soon. but, the crashing is making me want to punch old people.


IMARANGER wrote on Sep 8th, 2014 at 5:40pm:
Pretty sure that the fact that a service can be hacked doesn't make it the "community chest".
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Re: Missing XP timers
Reply #13 - Apr 24th, 2014 at 10:51am
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that sucks bro never had this issue
  
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Expinst
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Re: Missing XP timers
Reply #14 - Apr 24th, 2014 at 11:03am
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I have a mate with 80 hours on sov pot. and i know that he does not expliot.
He bought the cards, traded across servers, and farmed with new accounts, to level 4.
So if turbine pulls something like that would be really unfair for some folks.
  

None of this shit really matters.
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m4lacka
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Re: Missing XP timers
Reply #15 - Apr 24th, 2014 at 11:13am
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Expinst wrote on Apr 24th, 2014 at 11:03am:
I have a mate with 80 hours on sov pot. and i know that he does not expliot.
He bought the cards, traded across servers, and farmed with new accounts, to level 4.
So if turbine pulls something like that would be really unfair for some folks.


hmm i have like 3000 hours of sov pot, not active tho;)
  

Vaultaccount wrote on Aug 29th, 2016 at 7:06pm:
The most broken epic PL in the game is the ridiculous AC buff from martial PLs. But when you include all the inherent benefits from reincarnation, the thing is above the roof. The benefit from TR was supposed to be minimal, but now it is game breaking. start a new character and you will feel, you will get raped in heroics.

Personally I think lower heroics on new characters are harder than Legendary Elite content on a character with good gear and has all destinies farmed.


Arkat wrote on Apr 2nd, 2014 at 4:14pm:
And someone in another thread called ME delusional recently!

Wow.

Have you EVER gone to Law School Feyn? Have you EVER been asked by a United States Senator who is now the Vice President of the United States to write a paper just for him on a particular topic of Constitutional Law for his use as a Senator? Have you ever been asked to help a very notable Harvard PhD turned Constitutional scholar with his very-well received book on Legal Philosophy and Constitutional Revolutions? Have you ever been offered a job as a Deputy Attorney General BEFORE you even graduated Law School?

No? Then STFU you fucking amateur.


Meat-Head wrote on Jul 29th, 2015 at 12:03am:
Thx. I was semi-waiting because windows 10 will be here soon. but, the crashing is making me want to punch old people.


IMARANGER wrote on Sep 8th, 2014 at 5:40pm:
Pretty sure that the fact that a service can be hacked doesn't make it the "community chest".
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Expinst
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Re: Missing XP timers
Reply #16 - Apr 24th, 2014 at 12:12pm
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m4lacka wrote on Apr 24th, 2014 at 11:13am:
hmm i have like 3000 hours of sov pot, not active tho;)


you could tell that you have 10k no one would be impressed. card recycling was very clearly explained.
  

None of this shit really matters.
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