Meursault wrote on Jun 7
th, 2014 at 9:23pm:
Wow, well said and thoughtful, Rubbins, a great post overall.
I can't believe I just said that, my world has turned upside down.
But you're right, it isn't one problem with one solution. Turbine has opened a disaster with more fronts than Germany had in the second world war, there is no one change that will save them from themselves.
I wish Turbine would embrace this discussion and participate in it. I fear that doing so would unleash a firestorm of pent up rage and frustration, but ignoring it lets it fester and feed on itself. I guess what I really wish is that Turbine would have embraced and participated in this discussion a year or two ago
But they won't M, because the prevailing attitude is their customers are a bunch of ignorant, dysfunctional whiners.
Look at Maj's comments, look at the merry-go-round of producers who promised much and delivered little.
Look at the way in-game service is handled, look at the apathy of the GM's auto-closing tickets with no corrective action.
They have no respect for their customers. All they primarily do now, is cheap money grabs with little view to the future or how it is perceived. We'll extend guild ships - sure - 8,000 AS pls schmucks...
I don't begrudge them making a buck, but some of the stuff they pull is seriously WTF territory.
They appointed the PC in an effort to close the gap with the customer base, but jury still out on whether they listen. Some of the stuff the PC report as not getting thru is disturbing. The fact that they thought charges on ship buffs was even feasible......yeesh.
They might do a mea culpa once the mass exodus begins, but by then it will be too late to effect any meaningful change....