Goes right around the lines of:
I bought a tome of epic learning, I was trying to read it on more then one toon, but it didn't work and I "accidetnally" ate the tome on the wrong toon... should I open a ticket and ask for a refund/another tome ? XP
- speaking of what the heck am I doing wrong that I could eat and splice stat tomes until yesterday and now it fails? O_o
Oh and I put tickets in ALL the fucking time, you know what happens to them? They get closed with a copy and pasted fucking response, at which point I generally open another ticket screaming at the motherfucking support that I want my situations HANDLED and not an asshat response; Get be a goddamn Senior GM.
At which point they tell me that the senior GM will be a while and I motherfucking wait online with the damn quit window open just to see when that other idiot has the balls to show up and answer the generally simple stupid question or resolve/unblock a stupid bugged quest/flagging/situation.
At that point I try my best to get the motherfucker that just closed the first ticket fucking fired be even saying I feel fucking insulted by the way he replied (even though I didn't it's a copy and paste of polite shit). He goddamn deservs it because he has all the fucking power he can ever ask for and chooses to piss off players instead of Helping which is what he gets paid to do. Naturally my situation does not generally get resolved anyway, but at least there's a chance that 1 less goddamn idiot works at Turdbine. And that folks, is basically why tickets are useless, and why getting morons fired is fun.
Only good thing Turdbine Ticket support ever did for me was to provide XP to 20 and a hart to TR out of the bugged Drow race back when it was bugged... which is pretty much when ppl were all like Yea TR to drow and bug support until they TR you out of it...