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Hot Topic (More than 35 Replies) And G-Land goes down for maintenance ( again ) (Read 12690 times)
Meursault
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Re: And G-Land goes down for maintenance ( again )
Reply #50 - May 29th, 2015 at 10:53pm
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Revaulting wrote on May 29th, 2015 at 8:27pm:
DropBear wrote on May 29th, 2015 at 6:45pm:
Engage a consultant and make them responsible for ensuring it works.


Turbine: Why? We already ignore you, and you're paying us. It just seems like a bad business model to hire someone to ignore, when we've already got such an abundant supply of people to ignore for free.


Smiley
  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: And G-Land goes down for maintenance ( again )
Reply #51 - May 29th, 2015 at 11:07pm
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DropBear wrote on May 29th, 2015 at 6:45pm:
Or maybe pay more than $5/hr and get a competent programmer who has experience in this area.  Engage a consultant and make them responsible for ensuring it works.
With a good person on the job, a plan and some pre-testing, it should go reasonably smoothly.

You need a DBA, not a programmer.  And I still don't think it would go that smoothly.  You're quite the optimist.   Grin
  

Daggertooth wrote on Apr 14th, 2017 at 6:52pm:
I'm pretty fucking sure I am a special snowflake.


Frank wrote on Apr 2nd, 2017 at 8:32am:
Laugh it up, funny man.
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DropBear
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Re: And G-Land goes down for maintenance ( again )
Reply #52 - May 29th, 2015 at 11:33pm
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Ah Pook wrote on May 29th, 2015 at 11:07pm:
You need a DBA, not a programmer.  And I still don't think it would go that smoothly.  You're quite the optimist.   Grin


Maybe bro, sorry if I got the terminology wrong.
Without seeing the issue, I'm not sure what we're dealing with in terms of systems or the best way to achieve it.
They have an existing server merge tool that likely needs updating.
The guys here have speculated what the backend might be, so a DBA might be able to do the job with some scripts.

I'm optimistic to the extent that I have seen far more complex data amalgamations done for businesses.
A couple of game servers is unlikely to be more difficult than many other business critical data amalgamations during mergers and takeovers.

Having a plan, the right people and a decent budget I'm sure it can be done.
  
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Revaulting
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Re: And G-Land goes down for maintenance ( again )
Reply #53 - May 30th, 2015 at 12:12am
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DropBear wrote on May 29th, 2015 at 9:18pm:
Wow, that is surprisingly accurate.... Are you sure you don't work there? 

I work from home, for free: Bug testing and ensuring Turbine's list of things to ignore never runs empty.


DropBear wrote on May 29th, 2015 at 11:33pm:
Having a plan, the right people and a decent budget I'm sure it can be done.

Nice! They only need to add three things!
  

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Flav
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Re: And G-Land goes down for maintenance ( again )
Reply #54 - May 30th, 2015 at 2:52am
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DropBear wrote on May 29th, 2015 at 11:33pm:
Maybe bro, sorry if I got the terminology wrong.
Without seeing the issue, I'm not sure what we're dealing with in terms of systems or the best way to achieve it.
They have an existing server merge tool that likely needs updating.
The guys here have speculated what the backend might be, so a DBA might be able to do the job with some scripts.

I'm optimistic to the extent that I have seen far more complex data amalgamations done for businesses.
A couple of game servers is unlikely to be more difficult than many other business critical data amalgamations during mergers and takeovers.

Having a plan, the right people and a decent budget I'm sure it can be done.



Another speculation : DB servers iseems to be MS-SQL...
Since I've spent years tinkering with Sybase ASE ( and Replication Server ), I suspect I have a clue or two on how to merge two databases into a single one.

It all depends on the datamodel used... and honestly, I don't think the DDO datamodel is merge friendly... Because I don't think the DDO datamodel was created by a real DBA.

They picked up the guy that had Knows SQL on his resume and named him DBA. They might have had a real DBA for the GLS server, but this server is global for the company, so he just gave the queries/stored procedures entry points and results to the DDO team.

I wasn't interested in it at that time ( and since I came from Europe, it was already on it's way out when I was dumped in G-Land ) but the API could have given me a clue about the datamodel. now, since the API server is dead, I can't really get the information anymore.

Anyway : TL;DR : the ease of merging two databases together is tied to the datamodel and if the datamodel sucks, merging databases will be a nightmare.
  

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5 Foot Step
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Re: And G-Land goes down for maintenance ( again )
Reply #55 - May 30th, 2015 at 2:57am
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Ah Pook wrote on May 29th, 2015 at 12:46pm:
I don't, no.  The other problem (besides everybody mentioning guilds, etc.)... who the hell's gonna do that?  They're short staffed as it is.  There's no way they could pull it off in any reasonable amount of time.  I think even moving Wayfinder's population somewhere would be a nightmare.  Hands up, anybody who doesn't have at least an alt there.  Anybody?  They have to move that.  Then six months later you try and run it, and you're burdened.  Open ticket, wait.

If your scripts aren't bulletproof, you're dealing with a lot of manual stuff.  They'd have to hire Amazon's Christmas labour force to make it work.


I get where you're coming from, but look at what they are planning for LOTRO.

Integrating the character transfer tool into the launcher.
Free outbound transfers x months before server shutdown.
Archiving character data from shutdown servers.
Transfers of archived characters to an active server on demand.

This means that they don't have to transfer anything until someone actually logs it in...which means that they'll end up never having to transfer the vast majority of that data.
  

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Meursault
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Re: And G-Land goes down for maintenance ( again )
Reply #56 - May 30th, 2015 at 8:14am
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Flav wrote on May 30th, 2015 at 2:52am:
Anyway : TL;DR : the ease of merging two databases together is tied to the datamodel and if the datamodel sucks, merging databases will be a nightmare.

I do this for a living, and yeah, it can be fairly easy or a complete nightmare depending on how well the original designer did his job and how badly subsequent hacks corrupted his original vision.

Given the trouble they've had with simple tasks in the past, I'm betting on "complete nightmare".

5 Foot Step wrote on May 30th, 2015 at 2:57am:
Integrating the character transfer tool into the launcher.

Oh great, they will make some significant change they won't announce or test, and the launcher will be broken for hundreds of users again  Roll Eyes

5 Foot Step wrote on May 30th, 2015 at 2:57am:
Transfers of archived characters to an active server on demand.

Annnnd they have to keep something working for months or years without breaking it? Every time they make some "minor tweak" in the database, the transfer routines are going to be out of synch and fail, possibly with drastic consequences.

They won't test it after every change, so every patch yet another batch of customers will have a terrible experience and turn to a clueless customer support who will demand they prove their level 28 characters weren't naked with empty banks before the server transfer.

They are setting themselves up for failure. As much as I get a laugh at the karma of Turdbin's self inflicted foot wounds, this one is just to painful to watch. I fervently hope they are a long way from trying this with DDO.
  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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5 Foot Step
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Re: And G-Land goes down for maintenance ( again )
Reply #57 - Jun 2nd, 2015 at 12:20am
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Meursault wrote on May 30th, 2015 at 8:14am:
I do this for a living, and yeah, it can be fairly easy or a complete nightmare depending on how well the original designer did his job and how badly subsequent hacks corrupted his original vision.

Given the trouble they've had with simple tasks in the past, I'm betting on "complete nightmare".

Oh great, they will make some significant change they won't announce or test, and the launcher will be broken for hundreds of users again  Roll Eyes

Annnnd they have to keep something working for months or years without breaking it? Every time they make some "minor tweak" in the database, the transfer routines are going to be out of synch and fail, possibly with drastic consequences.

They won't test it after every change, so every patch yet another batch of customers will have a terrible experience and turn to a clueless customer support who will demand they prove their level 28 characters weren't naked with empty banks before the server transfer.

They are setting themselves up for failure. As much as I get a laugh at the karma of Turdbin's self inflicted foot wounds, this one is just to painful to watch. I fervently hope they are a long way from trying this with DDO.


Well,...at least LOTRO gets to serve as our beta for this change.
  

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Flav
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Re: And G-Land goes down for maintenance ( again )
Reply #58 - Jun 2nd, 2015 at 2:51am
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5 Foot Step wrote on Jun 2nd, 2015 at 12:20am:
Well,...at least LOTRO gets to serve as our beta for this change.


Yeah, I consider this an improvement.... it used to be : Beta in DDO and then Implementation in LoTRO.
( AH, Merge, Transfer from EU to US, ... )
  

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Meursault
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Re: And G-Land goes down for maintenance ( again )
Reply #59 - Jun 2nd, 2015 at 7:57am
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5 Foot Step wrote on Jun 2nd, 2015 at 12:20am:
Well,...at least LOTRO gets to serve as our beta for this change.


LOL, your turn in the barrel, LotRO!
  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: And G-Land goes down for maintenance ( again )
Reply #60 - Jun 5th, 2015 at 2:19pm
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(World Broadcast): World broadcast: 'The server is coming down for maintenance in 45 minutes. Please find a safe place to log out! Thanks for your patience during the downtime!'

2:20 pm Eastern.   Grin
  

Daggertooth wrote on Apr 14th, 2017 at 6:52pm:
I'm pretty fucking sure I am a special snowflake.


Frank wrote on Apr 2nd, 2017 at 8:32am:
Laugh it up, funny man.
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Re: And G-Land goes down for maintenance ( again )
Reply #61 - Jun 5th, 2015 at 2:23pm
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Yes, going down for maintenance again. Better finish your raids/dungeons quickly!

https://www.ddo.com/forums/showthread.php/461165-Downtime-Notice-Ghallanda-Maint...
  

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Flav
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Re: And G-Land goes down for maintenance ( again )
Reply #62 - Jun 5th, 2015 at 3:30pm
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managed to squeeze two MoDs from our Friday Raidathon before shutdown...

I just hope they actually have a clue about the issue now that they have replaced all the hardware....
  

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Ah Pook
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Re: And G-Land goes down for maintenance ( again )
Reply #63 - Jun 5th, 2015 at 3:42pm
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Flav wrote on Jun 5th, 2015 at 3:30pm:
managed to squeeze two MoDs from our Friday Raidathon before shutdown...

I just hope they actually have a clue about the issue now that they have replaced all the hardware....

Cordo thinks they've got it.  This time!™

If it's hardware, can they use all the parts (but one) they swapped out to rebuild the API server?  *sigh*
  

Daggertooth wrote on Apr 14th, 2017 at 6:52pm:
I'm pretty fucking sure I am a special snowflake.


Frank wrote on Apr 2nd, 2017 at 8:32am:
Laugh it up, funny man.
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Re: And G-Land goes down for maintenance ( again )
Reply #64 - Jun 5th, 2015 at 7:23pm
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Flav wrote on Jun 5th, 2015 at 3:30pm:
...I just hope they actually have a clue...


Hi Welcome
  
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Re: And G-Land goes down for maintenance ( again )
Reply #65 - Jun 5th, 2015 at 7:53pm
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Flav wrote on Jun 5th, 2015 at 3:30pm:
I just hope they actually have a clue about the issue now

GooFY wrote on Jun 5th, 2015 at 7:23pm:
Hi Welcome


You know you earned this Hi Welcome don't you Flav Tongue
  

Fuck Off, That is all
Strakeln wrote on Feb 10th, 2016 at 9:17pm:
WC can do whatever he wants.


[] wrote on Feb 6th, 2017 at 11:26pm:
Public Service Announcement: your servers are not dead; if you can't find groups, it means you suck and/or nobody likes you.
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Flav
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Re: And G-Land goes down for maintenance ( again )
Reply #66 - Jun 6th, 2015 at 1:58am
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Ah Pook wrote on Jun 5th, 2015 at 3:42pm:
If it's hardware, can they use all the parts (but one) they swapped out to rebuild the API server?  *sigh*


It's not hardware, all the hardware has been replaced already... and you've got to be dreaming for the API server... they wanted to kill it when they killed MyDDO,
the power outage was just the right alibi for them to have it stay dead. I'm convinced that the API server never died... it was just kept down and removed once everybody forgot about it.

Who Cares wrote on Jun 5th, 2015 at 7:53pm:
You know you earned this Hi Welcome don't you Flav Tongue


yes, it was a well earned one.
  

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