Flav wrote on Apr 14^th, 2016 at 2:36pm:

They didn't.  They have a dartboard with a bunch of guesses on it, and then they punch Jerry in the nuts while he is blindfolded and get him to throw in the general direction.  A miss means another month of lag.

Were there release notes?

The patch did some things... We namaged to have an almost lag free Velah ( a few small spikes) , an almost lag free Tempest Spine ( same ), a lag free Hound. For those it was almost as if we were back to before the datacenter move.

Most of the noticed lag spikes were at the obvious culprits : Guild renown award and Quest advencement.

Now we tried a shroud... and as soon as we got to part 2 and moved the trash mob in the center to deal with them it became a lag nightmare that lead to a wipe.

At a guess, I'd say that they still have a problem with teleporting mob... anyway, we just couldn't be arsed to continue or restart raid, so we went to bed.

Jelly_Muffin wrote on Apr 16^th, 2016 at 5:55am:

I know, lag is tied to airship amenities! That's why when they restart the server and everybody's amenities are gone, things work great, once they repopulate the lag starts to grow. So the fix is going to be to introduce a longer delay before amenities are restored after a reboot. Now you can file a ticket and they'll say wait until Monday and check again.

But some people really like their amenities, so Turbine will offer a "Amenity Restorer Potion" for just 95 TP, and that will bring your amenities back in time for a weekend run.

AtomicMew wrote on Apr 14^th, 2016 at 4:15pm:

If the toggle being referred to was a player mute, sure. But the toggle being referred to is if the stupid ui slider even shows up on the screen.

Flav wrote on Apr 17^th, 2016 at 1:51am:

They have none.  This is far from the first time this sort of thing has happened, to the point where you'd think that they would get a clue.  But they apparently have no ability to learn from their mistakes and improve their processes.

Jerry claims that he opened up the PC forums on 4/1 "for ~2 minutes" because he did something like hit too many backspaces while cloning the kobold forums out of the PC forums.  Which means he was making direct changes to the forums without anyone peer reviewing his work.  So they have no change control board, no change management, no configuration management, etc.  I've fired people for coming into work for a planned maintenance with no plan for what they were going to do and especially no reversion plan for when they inevitably fuck things up.  Tired from lack and sleep and no written plan makes for a bad combination.  And if they don't write out a plan and decide to call in sick I can't even pass the work of to someone else or do it myself.

They have people who post occasionally on the forums and claim to be QA, but I'm pretty sure that what they actually do is quite different from what would be called QA at any other company that didn't invent their own definitions for these roles.

OldCoaly wrote on Apr 17^th, 2016 at 3:46pm:

They accepted a job at Turbine. That's enough evidence by itself that they were out of options.