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Very Hot Topic (More than 75 Replies) An Open Letter to Severlin (Read 14553 times)
Rose-tinted Goggles
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Re: An Open Letter to Severlin
Reply #25 - Aug 21st, 2019 at 9:20am
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Snu Snu wrote on Aug 21st, 2019 at 6:19am:
Where is the data / chart coming from?


I made a poorly done thread on here about a year ago showing how Google Trends shows a near perfect graph for population numbers in mmos.







Choose the 'Online Game' version of the game you searched. You can also change the dates by clicking on the 'Past 12 months' drop down window. Or where the '2004-present' is on this screenshot.



« Last Edit: Aug 21st, 2019 at 9:41am by Rose-tinted Goggles »  

Update 1-13: The golden age of DDO

rest wrote on Oct 26th, 2012 at 12:53pm:
DDO is still the old fat wife I have at home who I can't fucking stand, but we've been together so long I can't see myself leaving.
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Re: An Open Letter to Severlin
Reply #26 - Aug 21st, 2019 at 10:50am
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Rose-tinted Goggles wrote on Aug 21st, 2019 at 9:20am:
I made a poorly done thread on here about a year ago showing how Google Trends shows a near perfect graph for population numbers in mmos.

https://i.imgur.com/F9K3z7v.png

Choose the 'Online Game' version of the game you searched. You can also change the dates by clicking on the 'Past 12 months' drop down window. Or where the '2004-present' is on this screenshot.

I missed that thread the first time around, very interesting! Nice job checking accuracy by comparing with WoW's published stats.
  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: An Open Letter to Severlin
Reply #27 - Aug 21st, 2019 at 2:42pm
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Great thread Skoodge.

There are great ideas in this thread, but it's unlikely to be seen by anyone at SSG unless Lynnabel shows up and reads it.

johnnyonthespot wrote on Aug 20th, 2019 at 6:26pm:
Hitting a pay wall, and the shit show known as Korthos are great points. Korthos should have a "wow" factor. and it just looks dated. No way to attract new players.

I wouldn't mind an entire update built just to attract new players.  I think It could include a strong re-branding of the core classes. Not necessarily complete changes but something to make them look attractive maybe a 4th enhancement tree in    wizard, fighter, rouge, and cleric?

This.

One of the biggest disappointments I had when I first signed up for DDO (almost 10 years ago) was how piss poor the Prestige Enhancements were.

Kensei sucks. And it isn't even a proper Kensei (which has some significant requirements and restrictions, like no armour). Weaponmaster was superior in every way.

Also, bring in the Monkey Grip feat. It's way past due, and we know it can be done because Rune Arms.

Arcane Trickster needs to be a thing. It was a classic Prestige line, and it's well known again thanks to Pathfinder: Kingmaker.

I don't understand why "Archmage" hasn't been re-worked into "Spell School Specialist" since DDO is all about specialization and it's already 90% of the way there already. It would require new spells, but most of the required mechanics are already in DDO and would just require re-skinning at most (Like Evard's Black Tentacles).

Racial Prestige Classes: How long ago were these promised? So far the only one in existence is Elven Arcane Archer. Which is gimp AF because longbows (and bows in general) don't get to be good in Steelstar's World of Artificers. Where are my Dwarven Defender or Warforged Juggernaut?

And Korthos... I've screamed for years that it was hackneyed and ugly. It was a severe turn off for me when I started, and I was a die-hard D&D fan who was looking for EXCUSES to like it. And I couldn't find any.

It's too bad B2 is coming out as a pack, because something like that would be ideal as a jumping off point for new players. It would also dove-tail nicely into Skoodge's idea for handing out candy to new players so they know what to look for. Loss leaders create long time clients.

I love the ideas here people. Good hustle.  Wink
  

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Re: An Open Letter to Severlin
Reply #28 - Aug 21st, 2019 at 2:52pm
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Rose that is a great graph
  

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Re: An Open Letter to Severlin
Reply #29 - Aug 21st, 2019 at 3:02pm
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Beer wrote on Aug 21st, 2019 at 2:52pm:
Rose that is a great graph


If I were offered a job at SSG (I wouldn't, but just play along) that graph would give me SERIOUS pause.

They'd need to disclose more financial info to me than they'd probably be comfortable with.
  

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Re: An Open Letter to Severlin
Reply #30 - Aug 21st, 2019 at 4:44pm
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Metal-Beast wrote on Aug 21st, 2019 at 2:42pm:
And Korthos... I've screamed for years that it was hackneyed and ugly. It was a severe turn off for me when I started, and I was a die-hard D&D fan who was looking for EXCUSES to like it. And I couldn't find any.

It's too bad B2 is coming out as a pack, because something like that would be ideal as a jumping off point for new players. It would also dove-tail nicely into Skoodge's idea for handing out candy to new players so they know what to look for. Loss leaders create long time clients.


I screamed about making the game more accessible for years, only to get shot down by the meta who basically think "fuck new players, I want the devs to only concentrate on me and my needs."

Their model was horrible 10 years ago and it's worse now.  Since I like analogies:

If you got a strip club with some aging strippers, you don't get rid of the entry fee, bring your Johns in and show them a bunch of curtains and expect them to start paying money for dances sight unseen.

"It's all free!  Except what's behind this curtain.  Give me 10 bucks and she's all yours.  And are you going to buy a drink?  I let you in here for free and you're enjoying the music and chairs free of charge..."

You get them involved and invested, then pull the rug out from under them when they don't want to quit.  Then they're quicker to spend money.

Why isn't there a trial period for new players at this point?  Why isn't there better starting loot?  The game is easily twice as hard as it was 10 years ago from the devs constantly jacking up the difficulty, yet new players come out of Korthos with gimped builds, shit gear and absolutely no clue where to get basic things they need or what's even available to them.

Give them good gear, give them some bags, give them some tomes, let them get a taste of power instead of feeling like they suck at the game.  Give them a boost to offset the power crawl and a two week to a month trial membership.  Let them enjoy the game, get involved and prime to pay later.

SSG fails to understand basic business strategies that grocery stores, pimps and fucking drug dealers all understand.  1st impressions are your gateway to getting someone hooked.  You almost always see the produce section first in a grocery store for a reason.  A dealer always gives you the first few hits for free because they understand how to make money.

Giving up a nickle now will usually get you a dollar later, but their present model seems to be "a nickle now is a nickle lost  forever."  The only money lost forever is when someone is uninstalling the client.  Never let them walk out the door without trying to recover the sale - even if it means dropping the price some.

Think about it, two things you see all the time with programs for your computer for 20 years now - exit polls or last minute offers.  "Hey, don't install this - we'll give you two weeks for free or a discount" followed by "what could we have done better to have kept your money?".

What does SSG have?  Desktop recycle bins full of lost sales.
« Last Edit: Aug 21st, 2019 at 4:46pm by Skoodge »  

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Re: An Open Letter to Severlin
Reply #31 - Aug 21st, 2019 at 9:06pm
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Rose-tinted Goggles wrote on Aug 21st, 2019 at 9:20am:
I made a poorly done thread on here about a year ago showing how Google Trends shows a near perfect graph for population numbers in mmos.


One little detail that is that Google Trends tracks not server population but web searches for a particular topic in that particular graph. People playing the game don't necessarily translate to web searches of said game. At least that is what that data appears to be. I could be wrong of course but its more about what someone is typing into a search engine to find rather than knowing just how many people are playing the game.

There will be a relationship but I don't believe it to be a 1:1 ration by any means. It's interesting appearing data but how it really translates to the game is a question in my mind.
  
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Re: An Open Letter to Severlin
Reply #32 - Aug 22nd, 2019 at 9:37am
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Rose-tinted Goggles wrote on Aug 21st, 2019 at 9:20am:
I made a poorly done thread on here about a year ago showing how Google Trends shows a near perfect graph for population numbers in mmos.


https://en.wikipedia.org/wiki/Affirming_the_consequent
  

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Re: An Open Letter to Severlin
Reply #33 - Aug 22nd, 2019 at 10:56am
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Synchrono wrote on Aug 21st, 2019 at 9:06pm:
There will be a relationship but I don't believe it to be a 1:1 ration by any means. It's interesting appearing data but how it really translates to the game is a question in my mind.


After double checking the WoW sub numbers vs Trends you would be correct. Theres an outlier during the WotLK expansion. Assuming Blizzards sub numbers are correct and they didnt fudge them to meet quarterly earnings. They did only release 3 official numbers during WotLK but 7 for every other expansion. Regardless, there should have been a straight line but in trends it shows it declining.

I guess the question is how close is the correlation between the two. As far as a rough graph estimate of the population I would have to say around 60-70%.



Heres a comparison of DDOoracles data (the closest thing we have to official numbers) to google trends during the same time frame [June.29.2011-June.04.2014]:




Looks similar. Ghallanda may be an error as it got an extra 50000-60000 log ins per week compared to the other servers. So its messing up the bottom line. Maybe thats the power of being on the top of the log-in server list. Who knows.
« Last Edit: Aug 22nd, 2019 at 12:09pm by Rose-tinted Goggles »  

Update 1-13: The golden age of DDO

rest wrote on Oct 26th, 2012 at 12:53pm:
DDO is still the old fat wife I have at home who I can't fucking stand, but we've been together so long I can't see myself leaving.
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Re: An Open Letter to Severlin
Reply #34 - Aug 22nd, 2019 at 11:17am
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5 Foot Step wrote on Aug 22nd, 2019 at 9:37am:


Not an accurate fallacy for the subject.
  

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Re: An Open Letter to Severlin
Reply #35 - Aug 22nd, 2019 at 11:25am
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Rose-tinted Goggles wrote on Aug 22nd, 2019 at 10:56am:
I guess the question is how close is the correlation between the two. As far as a rough graph estimate of the population I would have to say with around 60-70%.


The 60-70% seems good enough for my purposes, so accepting that, how does Google Trends compare the current population to the time when Shit Toboggan guy admitted they had 15-20k players? I can't even bring his name to mind, he did QA during MOTU and then they made him a producer until he left.

  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: An Open Letter to Severlin
Reply #36 - Aug 22nd, 2019 at 3:47pm
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Alright Skoodge, seeing as this is probably your ultimate post about teaching the dumb fucks at SSG how to fix their game ill tackle your list. Now, does SSG borrow devs between ddo and lotro? Thats something we have to keep in mind as lotro is still just slightly more popular than ddo. Perhaps SSG is focusing more on lotro rather than ddo. I mean, it took them 7 years to make Reign twistable...


I like the idea of a F2P Launch 2.0 update that brings DDO up to the modern age. This includes a server merge preferably before this update. Lets take some time to think on the fact that Korthos hasn't changed in 10 years. Yeah....ten years!! Back in 2009-2011 the Anger's Wrath Set and the Goggles of Insight from Korthos were best in slot for a fresh level 20 melee. Even the Runic Gloves were worth keeping at cap. Thanks to the power creep over the years you could literally loot better random gen items on normal in the Korthos quests...

What happened to being excited you looted a rare named item? Now its just about getting the perfect random gen rolls on an item. Which I dont mind but the named items feel much better to loot.


The most important change that needs to happen: Merge all of the servers down to 2. I dont care how hard it is. Make it happen. Then release DDO 2.0 F2P "remastered" Update.


Skoodge wrote on Aug 20th, 2019 at 8:55am:
Know your audience – design with new, old and meta players in mind.  Understand nerfs hit new and casual player harder than the meta you’re trying to hurt.
Reward players for playing your way.
Don’t punish players for running how they want to run.

Know your product – which quests are most popular and why.
Good loot x Good XP x Fun = sales.  If the quest isn’t fun, it better have some amazing loot and XP.


This seems to be too difficult for them.

1. They don't give a fuck and only work for the paycheck
2. Mobo white knights pulling them in a million directions
3. They dont give a fuck
4. Publisher/contracts telling them to make more money or put restrictions on content?


They always seem to fuck up on the quests. The main reason Epic Von 3, Von4, Spies, Two toed, Wiz king, etc. are run constantly is due to them being mid sized (relatively fast to clear), easy to get to, linear, easily cleared on EH for fresh alts, give great xp, and are somewhat enjoyable to complete. That's it, add In some nice loot to top it off.


Skoodge wrote on Aug 20th, 2019 at 8:55am:
For new players:
More free packs and classes.
Drop haggle.
Increase plat caps, drop sales penalties from vendor transactions.
Decrease AH tax to 10-15%
A new players should get a package with medium collectable, jewel, and ingredients bags, 5k plat, a minor XP pot, a slayer pot, a jewel of fortune, at least a +1 tome of their choice, a skill tome, and basically anything you want them to know they can buy in the store.  Don’t make them track this down.  Stop making new players feel like beggars when they join the game hoping older players throw them crumbs while they walk around lost.
Or rework the Kothos starting sets to be in-line with today’s DDO’s challenges.
Exclusive bags should not exist.  People are selling on the AH and burning new players what should be provided to a new player when they join.
Improve chest rewards named items in general to make all players, but especially newer players, more excited about opening chests.
Create better starting paths for classes and give a class bundle of better gear starting out.  The game is harder than it was when you went f2p 10 years ago and people have to solo more.  Give them help starting off.
Create new, stronger gear sets for either Necro 1, 3BC, or Sands for a power boost around level 4-7.
Drop amount of Ings needed to craft ToEE gear.  Make that pack worth running and crafting.
Increase XP for all paid content.  Using my XP pass guide lines, all paid packs should provide better XP than their F2P counterparts AND there should be more F2P counterparts.
Favor pass – that was on the list when I made it 2 years ago.  You did that, good job.  Could still use a bit more tweaking and improvement for the old ones, but it’s still better than it was.
Transport officers need to be added to Sands, the Vale and any other wilderness missing them.  Remove the shard option in Wheloon – it’s just tacky and lacks class.



I dont have much to add here, all very solid improvements. I think random gen is in a pretty good spot besides maybe weapons and armors. Adding new named items and buffing old ones to all harbor and marketplace quests is needed. Make people excited to run these quests again. Buff Korthos items obviously. Give all old heroic packs for free up to level 10-12. Give monk, Fvs, half-elf, warforged for free etc.




Skoodge wrote on Aug 20th, 2019 at 8:55am:
Create an actual Shard economy:
Lower prices of shards in store


I dont think any time should be spent on this besides lowering the prices in the ddo store. The Shard Exchange is a failure and shards have been duped to hell.



Skoodge wrote on Aug 20th, 2019 at 8:55am:
Balancing issues/power crawl:
All existing light/medium/heavy armor needs at least a +10 bump to AC and should automatically come with a boost to PRR.  You have wizards in the game with nearly as good of AC and PRR as your melees.  Give the boost where it belongs – to the people who get hit the most.  Existing light armor needs a massive boost to max dex.  The people wearing medium and heavy armor should be more protected and shouldn’t be dying quicker than the casters.
Unnerf vorpal – it never was nearly as OP as instant kill caster builds are now.  If they make the roll, it should be an instant kill – remove the “if under this many hitpoints” part.  The monsters almost never have that few hitpoints.
Improve heal pots – self healing needs a massive bump especially for newer players.  Whatever the pots have now, double them.  Remove the penalties from the silver flame pots.  They were shy of useless 8 years ago, they’re completely useless now.
No cool downs on pots.

FIX YOUR HIRES – top priority here.  I gave details on another post, but this really should be a priority.
I’ve got a longer balance list too – you’ll have to contact me for that.



Agree 100% with armor AC and vorpal. Pots are fine but remove silver flame penalties. Pots are useless in Reaper anyways.

Hirelings should be left alone, don't waste anymore time on them. Better yet, remove the Reaper self healing de-buff. For five years they forced solo self-healing builds and killed off teamwork based builds (healers, bards). Now they want us to change? All this does is force players to bring a sluggish hireling making playing the game a chore. Introduce more reapers or champions with self healing de-buffs if you want. Hirelings are fine for heroic, non-reaper use.


Skoodge wrote on Aug 20th, 2019 at 8:55am:
DDO Store needs to be reworked:
Cash only purchases are good for your bottom line and should exist – but they also need to be available from the store and not from a webpage window.
Quest pack bundles – most older packs need to become F2P but if you want to be uptight about it, they needed to be bundled together at a reduced price. 
Automatic 5% discount for ViPs for store purchases.  Give them a reason to subscribe.
Allow VIPs to buy packs, races and classes (if that hasn’t been changed already).
Better sales, more variety of sales – stop running a “boost your guild” sale once a month, that’s not where the money is.  New players aren’t starting their own guilds.
Rework daily rolls to represent a promotion of goods to new players and a slight reward to existing players.  Right now it comes off very, very, very much like “we don’t want to give you anything good for free.”
Various:
Rework old epic crafting system, improve the old items.  Make shards and seals unbound and tradable.  This will give a new interest in old quests and encourage people to run and by said quests.  Tradable shards and seals will be a massive boost to the Shard exchange and help stimulate that economy.
Rework Grouping menu – it’s horrible.  At minimum the quests should be arranged by packs so we don’t have to search through 15 quests trying to find the next in the chain.
Remove the public grouping option, it’s annoying.
Auto-grant quest when someone joins to make it easier for new players. 
Give a warning to the players or leader when someone overlevel tries to join the group.



I dont have much to add here, all good stuff. They should really fix the /who issue and Iconics picture in the LFM from not showing. They should really lower much of the ddo store items. The shared bank slots are so fucking expensive. Its ridiculous.


Skoodge wrote on Aug 20th, 2019 at 8:55am:
Cosmetics:
Improve and promote cosmetics and pets.  Some of the new RL skins were choice, but overall armor designs are mostly *meh* at best.  Cosmetics are some of the easiest money in gaming today and you guys seem to really be missing out.  Maybe the sales are good enough you don’t have to, but I’ve only seen maybe two sales are skins in the last two and a half years.

There are literally games out there making money ONLY on selling cosmetics.  The game is basically free (or a one-time purchase) and you can’t buy anything that increases the power crawl – but the company makes bank just selling different skins.

You have the ability to dye armor in LoTROL.  Some will say DDO is about game play but every other game on the planet says that if you offer good skins, people will pay for them.  This is really, really easy money you’re missing out on by not offering good enough products or promoting your existing ones.

I could be wrong, but I’m willing to bet mirrors sell more than the in-store cosmetics and part of that comes from customer awareness.  I always hear guildies talking about what to mirror, I never hear anyone mentioning buying skins.

The winter fest boosts only working with store bought skins is a good idea.  Slight boosts that only work with store cosmetics and dyes will boost sales in this department.  You just need to really explore some new designs and offer less items that look like they were designed by an intern using paint (no offense).



This is a huge issue. They could make a killing on cosmetics yet they dont even try to make any. When they do, the cosmetics mostly look awful.

Something as easy as making the Epic Helm of the Red Dragon match the White, Blue, Black, Green, and Silver Dragonscale armors. Put that shit in the store for like 500 ddo points or something. Hell, make a special quest where you fight an onslaught of dragons and have these as rare drops.


Make actual good looking armors ffs. Dont use that "has to be grounded in the world of Ebberon" bullshit when players are literal gods running around with +22 stat items. Dont make sci-fi stuff obviously but make some actual good looking armor.



Skoodge wrote on Aug 20th, 2019 at 8:55am:
PR:
Lynnabel is one of the few staff members you have that has a healthy relationship with the community and it would behoove each individual member of your team to think long and hard why that is.  Because it feels like she cares about our having a good time and she’s doing what she can to improve our experience and not running around slapping us on the wrists for…basically having fun.

You have improved to a degree, but usually all your customers want to know is you hear them, you’re concerned and you’re taking the steps needed to fix the problem.

The first time I rage quit was because of the falling through the walls (toons and monsters) glitch.  It was devastating for game play and very frustrating.  Post after post went up complaining about it on the mobos.

The team’s response?  Crickets. 

For fucking months.



I dont really think much work here needs to be done. Respond to some bug posts and update us what you're working on. Besides that, let Lynnabel calm the masses of white knights with her typo fixes. Focus more on changes and making content.


What does piss me off is withholding information of critical game mechanics. During the 2010-mid 2012 era the endgame meta for casters was CC and Insta-kill. In 2013 the devs responded to a thread on epic mob saves. It just so happens that there was a hidden mechanic under the Epic Ward given to epic mobs. That mechanic was: Epic Mobs have reduced saves depending on how much percentage of health they have.

75%= -2 to saves
50%= -4 to saves
25%= -6 to saves

Anyone remember mobs always getting fingered around that 25% mark? Well yeah...thats why. Withholding such critical information boggles my mind. Although, these are the same people who thought it was a good idea to give the Shiradi Double Rainbow/Colors of the Queen a chance to proc Radiant sheild on anything you hit as well as give them Adrenaline.


« Last Edit: Aug 22nd, 2019 at 8:47pm by Rose-tinted Goggles »  

Update 1-13: The golden age of DDO

rest wrote on Oct 26th, 2012 at 12:53pm:
DDO is still the old fat wife I have at home who I can't fucking stand, but we've been together so long I can't see myself leaving.
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Re: An Open Letter to Severlin
Reply #37 - Aug 22nd, 2019 at 7:31pm
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Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
Make actual good looking armors ffs. Dont use that "has to be grounded in the world of Ebberon" bullshit when players are literal gods running around with +22 stat items. Dont make sci-fi stuff obviously but make some actual good looking armor.


I'd legit wear any old ass cosmetic than wear the new 'sharn' fashion. I 100% feel like Lynnabel went to the art department and said, "Yo, make my wardrobe the design point."

Based on previous statements of her liking that steampunk aesthetic.

The Ravenloft gear visually looked great. Sharn is a big ol' what the fuck for me.

But point remains; I echo the cosmetics gold mine they refuse to set shop on.
« Last Edit: Aug 22nd, 2019 at 7:31pm by Edrein »  
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Re: An Open Letter to Severlin
Reply #38 - Aug 22nd, 2019 at 8:00pm
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Skoodge wrote on Aug 22nd, 2019 at 11:17am:
Not an accurate fallacy for the subject.


Agreed. Correlation is a powerful tool for finding causality.
  

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Re: An Open Letter to Severlin
Reply #39 - Aug 22nd, 2019 at 8:11pm
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My favourite bit is that Ravenloft has seemed the most successful update, but instead of releasing an update with more Ravenloft content, they are tacking shit onto what on the surface appears to have Shadowfail levels of anticlimax.
  
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Re: An Open Letter to Severlin
Reply #40 - Aug 22nd, 2019 at 9:12pm
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In a way Server merges already happened. When they moved to virtual servers I bet that most of the actual game servers run on a single server and the database is on a working cluster as far as hardware goes. I don't predict us ever seeing real full server merges since the character Name is the unique identifier for each toon on a server and so many duplicated names and such would make things way to much of a PITA for them to move all those inactive players.

Right now they can do individual transfers relatively easily but the moved toon gets that -1 etc on the back of the name and since its something many don't care about no one spends the points on a name change to fix that.

Something that I always found odd with cosmetics is how they have all the old old style cosmetics that for some reason they refuse to release. There is one WF one that is this awesome Black with Silver highlights a buddy of my attached to that gay looking pink tutu Docent from IQ. Can't mirror the look and they won't seem to re-release what they obviously have models for in the old code.... Its another area where SSG leaves money on the table and you just have to go hmmm wtf are they thinking?
  
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Re: An Open Letter to Severlin
Reply #41 - Aug 22nd, 2019 at 9:40pm
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Edrein wrote on Aug 22nd, 2019 at 7:31pm:
I'd legit wear any old ass cosmetic than wear the new 'sharn' fashion. I 100% feel like Lynnabel went to the art department and said, "Yo, make my wardrobe the design point."

Based on previous statements of her liking that steampunk aesthetic.

The Ravenloft gear visually looked great. Sharn is a big ol' what the fuck for me.


Holy shit, I just looked at the Sharn armors and... I cant even.

Half of them look like a lesbian hipster put them together. The heavy armors and Docents are especially horrid looking.

We're gods with enough plat to buy an entire city yet we cant get cool armor?


Synchrono wrote on Aug 22nd, 2019 at 9:12pm:
In a way Server merges already happened. When they moved to virtual servers I bet that most of the actual game servers run on a single server and the database is on a working cluster as far as hardware goes. I don't predict us ever seeing real full server merges since the character Name is the unique identifier for each toon on a server and so many duplicated names and such would make things way to much of a PITA for them to move all those inactive players.



Heres my take on this:

Make a public announcement saying a merge is coming in a year. Take the two most populated servers. Lets say Khyber and Ghallanda and say those will be the final two destinations.

Offer free character transfers to those two servers. Free name changes. Guild leaders get a level token with some airship goodies. In a year force a server merge. 

White Knights on the mobo will cry about their precious names but now we will have servers that feel populated.



Synchrono wrote on Aug 22nd, 2019 at 9:12pm:
Something that I always found odd with cosmetics is how they have all the old old style cosmetics that for some reason they refuse to release. There is one WF one that is this awesome Black with Silver highlights a buddy of my attached to that gay looking pink tutu Docent from IQ. Can't mirror the look and they won't seem to re-release what they obviously have models for in the old code.... Its another area where SSG leaves money on the table and you just have to go hmmm wtf are they thinking?



I completely forgot about the OG cosmetics. Having to literally glue the cosmetic onto your armor...a one time thing, no take backs. The struggle lmao 

I never bothered as I was too poor and most looked pretty average. 

« Last Edit: Aug 22nd, 2019 at 10:38pm by Rose-tinted Goggles »  

Update 1-13: The golden age of DDO

rest wrote on Oct 26th, 2012 at 12:53pm:
DDO is still the old fat wife I have at home who I can't fucking stand, but we've been together so long I can't see myself leaving.
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Re: An Open Letter to Severlin
Reply #42 - Aug 23rd, 2019 at 2:53am
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Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
Now, does SSG borrow devs between ddo and lotro? Thats something we have to keep in mind as lotro is still just slightly more popular than ddo. Perhaps SSG is focusing more on lotro rather than ddo.


DDO is a far superior game than LoTRO but the hobbit humpers are easier to bring in just because they're as fanboi as fanboi can get.  The only reason DDO hasn't retained the same subscription rate as LoTRO is PR.  Like I've mentioned, people don't quit the game - they quit Turbine.

Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
2. Mobo white knights pulling them in a million directions


An 'agree/disagree' function on forum posts would give them a much better ability to sort through those requests.  Instead of trying to sort through the bickering, it would be the easiest option of staying on top of trends and know how their player base actually feels about certain issues.

Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
I think random gen is in a pretty good spot besides maybe weapons and armors.


Loot gen could be tighter to make gear more useful for new players until they learn to craft - and be divided better by class.  The loot gen is far too random and 90% of the combinations are just flat out worthless.

The big change I'd look at would be at least doubling the drop  rates of store bought items in chests - ideally quadrupling them. 

One of SSG's biggest hurdles seems to be the "if we give them a nickle now, we lose a nickle's sale in the future."  This is why new players aren't staying with the game as much as they should be.

Tomes should be dropping far more, especially in the 2-6 level range.  It's exciting, it's fun, it offsets power crawl, it gives the player a taste of more power and makes them far more likely to invest in a supreme tome later than not.

Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
dont think any time should be spent on this besides lowering the prices in the ddo store. The Shard Exchange is a failure and shards have been duped to hell.


Very much disagree.  Shard duping wasn't that wide spread.  The fact it's so hard to sell anything in the Shard exchange for a decent price (or at all) proves that few people are sitting on mad stacks.  If they fixed the bug that allowed the shard exploit, that over saturation will eventually run out.  The company being able to make revenue off of rare items in the game is an easy plum they're missing out on.  They need to stimulate and encourage the shard economy.

Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
Hirelings should be left alone, don't waste anymore time on them.


Hires are a top priority and I gave a break down of the easiest way to fix them in my other post.  One, you shouldn't have something that broken in your game to begin with, it reflexes badly.  Two, until a merger happens hires are essential for new players to offset power crawl.  They need them.  Well, they need a group - but groups are hard to come by and until they are - the game needs better hires.

Rose-tinted Goggles wrote on Aug 22nd, 2019 at 3:47pm:
This is a huge issue. They could make a killing on cosmetics yet they dont even try to make any. When they do, the cosmetics mostly look awful.


I meant to go more into this...but it was a long fucking list I typed up for them...

They got the whole "make the free look like ass to give incentive to pay for something good" down in spades - and drop the ball on promoting, selling and designing a good replacement.

Most armor looks decent on a Horc or on a female character - than looks like a shitty half-assed port on a male toon.  Most of the earlier armors have fuck all for meshes and basically look 70s era underroos.  There's been a slight improvement at times over the last few years - but most of the store's cosmetics were designed before they learned to mesh.  They need to up their mesh game past 'Mad max style 80s shoulder pads' and get some new cosmetics in the store.  Been easily 5 years since they've added anything new there.

Ignoring the shitty anniversary cloaks (guys, seriously, WFT?  That was an insulting slap in the face to your player base, about a hair above McDonalds giving away a free packet of ketchup a week for 13 weeks and calling it an event), the hardcore designs are pretty good.

There's a lot of money to be made here if they invested the time and got a good designer.  Better designs, customizable colors, more frequent sales and events that would let us craft boosts to custom skins would increase revenue.

Synchrono wrote on Aug 22nd, 2019 at 9:12pm:
In a way Server merges already happened.


On server mergers - I'm firmly on "good idea if they can do it without fucking it up and deleting my toon but violently opposed to it if there's even a 5% chance of me losing my toon and I'm pretty sure it's going to be way more than 5%, so...no."

That said, something finally crossed my mind - I'm wondering how much they're bringing in on server transfers?  There has been a massive flux of old players switching from their dying server over to Cannith so they have someone to play with.

Which makes me wonder if they're sticking to their "milk the whales" tactics.  "Why spend resources to improve the situation when we can be making money by letting them pay us to fix it themselves?"

If that's anything resembling the case...shortsighted tactics is the nicest thing I can say about it.  For every whale you milk, you lose easily 10 other paying customers out of frustration of not being able to group which accelerates the cycle. 

Hopefully they walk away from the hardcore server learning the lesson "when the game worlds are active and fun, people spend more money" and consolidate down to fewer servers.

If they learn the lesson "we make some quick bucks with this, let's keep it up or put it up more frequently" they're going to decimate the other servers and lose that 30-49% of their revenue that comes from the light spenders and non-whales and there's no way they can milk the whales enough to offset that loss.

Rose-tinted Goggles wrote on Aug 22nd, 2019 at 9:40pm:
Lets say Khyber and Ghallanda and say those will be the final two destinations.


Whichever two (or three) are the most populated.  Pretty sure you'll find one of them to be Cannith.  They have the numbers though, I would think it would be obvious which ones to keep.
« Last Edit: Aug 23rd, 2019 at 6:57am by Skoodge »  

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Re: An Open Letter to Severlin
Reply #43 - Aug 23rd, 2019 at 9:26am
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Rose-tinted Goggles wrote on Aug 22nd, 2019 at 9:40pm:
Offer free character transfers to those two servers. Free name changes. Guild leaders get a level token with some airship goodies. In a year force a server merge. 

White Knights on the mobo will cry about their precious names but now we will have servers that feel populated.

I strongly disagree with this, they don't have the resources to handle a TR hiccup in a timely and satisfactory manner, and those trickle in. What's the mess going to be when they have 80% of the population undergoing a major transition at once? Because screwing up one account doesn't just piss off that person in a vacuum, it pisses off their friends too. Forget 6 degrees of Kevin Bacon, they're going to be dealing with 6 degrees of screwed by SSG, and it's going to be ugly.

I'd love to see cross server grouping like WoW, but a forced merge would probably be the final straw for me and everyone I drag in to play.

Skoodge wrote on Aug 23rd, 2019 at 2:53am:
The big change I'd look at would be at least doubling the drop  rates of store bought items in chests - ideally quadrupling them. 

One of SSG's biggest hurdles seems to be the "if we give them a nickle now, we lose a nickle's sale in the future."  This is why new players aren't staying with the game as much as they should be.

Tomes should be dropping far more, especially in the 2-6 level range.  It's exciting, it's fun, it offsets power crawl, it gives the player a taste of more power and makes them far more likely to invest in a supreme tome later than not.

^This

If the drop rates were high enough that people expected to pull a few tomes early in their build, they would choose builds that use tomes, and buy the tomes if luck was against them. With the pathetic drop rates, people assume tomes are only available by purchase, so they settle for builds that don't need them.

People are bad at estimating probability, but SSG's drop rates are so bad that almost everyone thinks of it as effectively zero. And the drop rate of "a few per life" should be for questing only, raids should be over and above that.
  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: An Open Letter to Severlin
Reply #44 - Aug 23rd, 2019 at 10:34am
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Skoodge wrote on Aug 22nd, 2019 at 11:17am:
Not an accurate fallacy for the subject.


Of course it is. Goggles is probably correct in spite of it, but that doesn't mean that it's not faulty reasoning.

E.g.:

"If the lamp were broken, then the room would be dark.
The room is dark, so the lamp is broken."

Is functionally the same as

"If the population were down, then google trends would decline.
Google trends has declined, so the population is down."

It could be that DDOers overwhelmingly prefer a different search engine, or easily remember a simple URL like ddo.com.

Again, not saying that the population isn't down,...but don't make me post a chart showing the correlation between global warming and the decline of piracy.
  

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Re: An Open Letter to Severlin
Reply #45 - Aug 23rd, 2019 at 10:49am
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5 Foot Step wrote on Aug 23rd, 2019 at 10:34am:
Of course it is. Goggles is probably correct in spite of it, but that doesn't mean that it's not faulty reasoning.


Yeah, no.  Your angle is basically "you can't judge the wind speed just by watching a single leaf because it might be a bird or something else moving the leaf."  Which still wouldn't be accurate in this case.

You can measure the wind with a single leaf (though it isn't recommended) if you do so over enough time.  But that's still not what we're talking about.

The bigger your sample, the more accurate your findings.  A twig is more accurate than a single leaf, a branch more accurate than a twig, a tree more accurate than a branch and a forest more accurate than a single tree - and google trends is measuring a freaking forest.

Trends, marketing, sales and investments all tie closely together.  If no one is talking about the product, chances are no ones buying it.  I do more in operations and procedures than marketing but trends is a huge starting point for knowing where you are with your product - or if you should invest in a product/company.  You make what people are talking about or try to get them to talk about what you make - it's all connected.  Down to initial research showing that google trends can be used to accurately predict sales over time.

While he doesn't have the instruments to accurately measure the speed of the wind, he's looking out at a forest and saying "the wind isn't blowing as strong as it was" and you're trying to say there's a fallacy in his logic.

There isn't.

Edit - unless you're referring to his conclusion to what's causing the decline - google trends isn't going to support a theory of what specifically caused the loss of sales.  We can safely conclude it went into a tail wind at a specific time but there were a number of factors there beyond just the loss of the old end game that caused it.
« Last Edit: Aug 23rd, 2019 at 10:57am by Skoodge »  

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Re: An Open Letter to Severlin
Reply #46 - Aug 23rd, 2019 at 11:48am
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Meursault wrote on Aug 22nd, 2019 at 11:25am:
The 60-70% seems good enough for my purposes, so accepting that, how does Google Trends compare the current population to the time when Shit Toboggan guy admitted they had 15-20k players? I can't even bring his name to mind, he did QA during MOTU and then they made him a producer until he left.


OK, stuck in an online meeting and bored to tears, I went back and found it. Shit Toboggan Guy was Major Malphunction and his post in March 2014 put the population at about 20k. http://www.ddovault.com/cgi-bin/yabb2/YaBB.pl?num=1395350785

Using the Google Trends method from RCG (Not 100% accurate! But close enough for me) puts the current pop at around 10k

  

Turdbin, keep changing the DDO rules, because McDonalds sold over 200 billion hamburgers by changing the recipe for their Special Sauce every couple of months to keep interest up.
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Re: An Open Letter to Severlin
Reply #47 - Aug 23rd, 2019 at 12:12pm
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Meursault wrote on Aug 23rd, 2019 at 9:26am:
I'd love to see cross server grouping like WoW


Seconded.  The fact that all quests are instanced should make it easy.  Rift did something very similar.  You hit the LFM window saying which quest (or any random quest) and what "role" you want to play (support, heal, tank, DPS) and the server tracks when the group is full, auto-launches the quest, pulls everyone into it, and makes the group at that time.  The LFM also notes what class you are, what spec you are, and what gear you have and doesn't let you sign up for a role that your class/spec isn't capable of or a difficulty level your gear wouldn't be effective in.
  
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Re: An Open Letter to Severlin
Reply #48 - Aug 23rd, 2019 at 2:43pm
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Meursault wrote on Aug 23rd, 2019 at 11:48am:
OK, stuck in an online meeting and bored to tears, I went back and found it. Shit Toboggan Guy was Major Malphunction and his post in March 2014 put the population at about 20k.


This may come as a bit of a shock but this is what I remember most about reading that conversation as a lurker back in the day:

AnalFissure wrote on Mar 24th, 2014 at 8:43pm:
Veronica Belmont.


  

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Re: An Open Letter to Severlin
Reply #49 - Aug 23rd, 2019 at 2:57pm
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Rose-tinted Goggles wrote on Aug 22nd, 2019 at 9:40pm:
Offer free character transfers to those two servers. Free name changes. Guild leaders get a level token with some airship goodies. In a year force a server merge.

White Knights on the mobo will cry about their precious names but now we will have servers that feel populated.



That's the only semi-decent way to do it... ( and it's only semi decent )

The main point is to open the transfer floodgate : make transfer free and wait to see where people go.
Once you have identified the servers where people are gathering on, send a warning for the server with the lowest population that it will be shutdown in XX months and that people should transfer.
( side note : during that massive transfer period an option for active VIPs to keep their character name when going to a server where said name is taken by an inactive account being offered would be a plus and indirectly would get a few people to signup as vip for a month or two just to get the transfer with names done )

rinse, repeat until you have consolidated the population on two or three servers.

I had the chance to be at the receiving end ( receiving server ) when CodeMasters merged the 5 European Servers into two, so I kept my names there.
And I had the chance to have only two characters that required a rename ( out of 20 ) when Europe was dumped on G-Land, but lots of people didn't have that chance.
( there's some guildies that still runs around with their <name>-Aureon or <name>-1 just to keep their name [ or out of lazyness, or because they missed the rename token window ] )

  

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