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Shinyshoes
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This guy
Mar 27th, 2021 at 6:48pm
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https://www.ddo.com/forums/showthread.php/522967-Notice-Current-Customer-Service...
  
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noamineo
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Re: This guy
Reply #1 - Mar 27th, 2021 at 7:32pm
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Shinyshoes wrote on Mar 27th, 2021 at 6:48pm:


Well lets see... average response time is about ~1 month. SSG usually takes 4-6 times response length to notice any problems. Its been this way for 3+ years... yeah, that post tracks.

Fuckin in-game tickets have been completely broken so no real shock there.
  
I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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Charon
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Re: This guy
Reply #2 - Mar 27th, 2021 at 9:45pm
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noamineo wrote on Mar 27th, 2021 at 7:32pm:
Well lets see... average response time is about ~1 month. SSG usually takes 4-6 times response length to notice any problems. Its been this way for 3+ years... yeah, that post tracks.

Fuckin in-game tickets have been completely broken so no real shock there.

I first heard about the game and started playing when f2p was the new thing.  Did the game actually have CS when it was a sub game,  because I don't think I've ever had a good response to submitting a ticket.
  
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Dragonborn
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Re: This guy
Reply #3 - Mar 27th, 2021 at 9:51pm
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Quote:
I first heard about the game and started playing when f2p was the new thing.  Did the game actually have CS when it was a sub game,  because I don't think I've ever had a good response to submitting a ticket.



Pretty decent at first, you could get quick in-game GM or you could actually speak to them on the phone and they would fix shit themselves while you were on the line. I'm thinking that was phased out '12-'13?  don't know drawing a blank.
  
noamineo wrote on Dec 24th, 2021 at 12:04pm:
Sadly only scammers are "selling" boxes now. But if you do want to get scammed, I know a guy.


OSeanessy wrote on Dec 26th, 2021 at 6:03am:
Just for the record, I bought ten stones from Dragonborn a few days back. Fair and civil trade which went smoothly
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noamineo
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Re: This guy
Reply #4 - Mar 28th, 2021 at 12:56pm
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I first heard about the game and started playing when f2p was the new thing.  Did the game actually have CS when it was a sub game,  because I don't think I've ever had a good response to submitting a ticket.


Back then(pro-motu) the response times were ok. Not amazing but good enough. I didn't expect much better CS after playing World of Warcraft.

These days they can't even keep the in-game ticketing system functional.
  
I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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Shadehater
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Re: This guy
Reply #5 - Mar 28th, 2021 at 2:05pm
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Lol they replied to a ticket I put in 10 min after I logged off one day.  Said they would look into it, left the ticket open for nearly 3 months then closed it without any comment/discussion/ further reply or fuck anything.
  
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Prostetnic Vogon Jeltz
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Re: This guy
Reply #6 - Mar 28th, 2021 at 2:43pm
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I love how that drooling moron posts that complete bullshit in a closed thread so nobody can directly call out him, his outright lies, nor his shitty company’s worst-in-industry CS.

Every fucking time that idiot posts something, he essentially proves that he has no business being a community manager.
  
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Dragonborn
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From Jeltz's mouth to Joe's ears?
Reply #7 - Mar 28th, 2021 at 3:29pm
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Prostetnic Vogon Jeltz wrote on Mar 28th, 2021 at 2:43pm:
I love how that drooling moron posts that complete bullshit in a closed thread so nobody can directly call out him, his outright lies, nor his shitty company’s worst-in-industry CS.

Every fucking time that idiot posts something, he essentially proves that he has no business being a community manager.







How is that account not banned? Did Cordovan go skiing for the weekend? LMFAO!
  
noamineo wrote on Dec 24th, 2021 at 12:04pm:
Sadly only scammers are "selling" boxes now. But if you do want to get scammed, I know a guy.


OSeanessy wrote on Dec 26th, 2021 at 6:03am:
Just for the record, I bought ten stones from Dragonborn a few days back. Fair and civil trade which went smoothly
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Prostetnic Vogon Jeltz
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Re: From Jeltz's mouth to Joe's ears?
Reply #8 - Mar 28th, 2021 at 3:49pm
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Dragonborn wrote on Mar 28th, 2021 at 3:29pm:
https://i.ibb.co/3cQt5MN/psa.jpg


How is that account not banned? Did Cordovan go skiing for the weekend? LMFAO!


I dunno who haplessjoe is, but that fucker deserves a medal, and free beer for a year!
  
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Dragonborn
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Re: This guy
Reply #9 - Mar 28th, 2021 at 3:53pm
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Prostetnic Vogon Jeltz wrote on Mar 28th, 2021 at 3:49pm:
I dunno who haplessjoe is, but that fucker deserves a medal, and free beer for a year!


Obviously a vaultie, the fucker damn near quoted your burn word for word, fucking hilarious.

And that "removing customer element" line made me scare the dog laughing when I read it.
  
noamineo wrote on Dec 24th, 2021 at 12:04pm:
Sadly only scammers are "selling" boxes now. But if you do want to get scammed, I know a guy.


OSeanessy wrote on Dec 26th, 2021 at 6:03am:
Just for the record, I bought ten stones from Dragonborn a few days back. Fair and civil trade which went smoothly
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Prostetnic Vogon Jeltz
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Re: From Jeltz's mouth to Joe's ears?
Reply #10 - Mar 28th, 2021 at 3:54pm
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Dragonborn wrote on Mar 28th, 2021 at 3:50pm:
Obviously a vaultie, the fucker damn near quoted your burn word for word, fucking hilarious.


Yeah, I wish I could take credit, but my skills at darning socks are quite lame.
  
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Prostetnic Vogon Jeltz
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Re: This guy
Reply #11 - Mar 28th, 2021 at 4:11pm
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Oh yeah, that chin comment was a top notch addition too!
  
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Shunned
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Hi! You have multiple
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Re: This guy
Reply #12 - Mar 28th, 2021 at 4:25pm
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"our agent"  lol  prob is only one
  
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noamineo
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Re: This guy
Reply #13 - Mar 28th, 2021 at 4:33pm
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Shunned wrote on Mar 28th, 2021 at 4:25pm:
"our agent"  lol  prob is only one


That sounds about right. Probably the same one who hands out bans like candy but keeps his job because he's the only one willing to work for less than minimum wage.
  
I'll never understand the propensity of people to brag about being good at a video game. Its a toy you play with for fun. The only person who should be proud of you is your mother. If you're 3.
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The Grandest of Fellows
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Re: This guy
Reply #14 - Mar 28th, 2021 at 4:45pm
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Shunned wrote on Mar 28th, 2021 at 4:25pm:
"our agent"  lol  prob is only one


hadn't noticed that he had changed that, It was "our agents" in the Cordovan original, okay that's pretty funny.  Grin Grin
  
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